Benefits Specialist

JobsCloseBy Editorial Insights

CPKC seeks a U.S. Benefits Specialist in Kansas City, MO to administer US benefit programs across union and non union environments, ensure data quality, support annual enrollment, and drive continuous improvement. Reporting to the U.S. Benefits Manager, you’ll own benefits technology updates, data integrity, plan amendments, and complex inquiries, partnering with vendors and internal stakeholders while maintaining compliance. Ideal candidates have a bachelor’s in HR or Finance and 5+ years of benefits administration; certifications such as GBA, RPA, or CEBS are a plus. They offer competitive benefits, a pension plan, ESOP, incentive program, and growth opportunities. Apply with a resume that highlights system experience, regulatory compliance, union contracts, customer service, and a proven improvement track; expect drug testing and background checks.

Join CPKC, North America’s first transnational railroad connecting U.S. Canada and Mexico, where your career drives progress and safety is paramount. We connect communities, fuel economic growth, and provide meaningful work in a culture that values diversity, accountability, and pride. With opportunities for training, development, and advancement, you’re not just building a career—you’re part of something bigger. Together, we move goods, connect people, and create lasting change. Your future starts here.

PURPOSE OF THE POSITION:

The U.S. Benefits Specialist supports the administration and ongoing management of U.S. employee benefit programs across both unionized and non‑unionized environments. Reporting to the U.S. Benefits Manager, this role is responsible for ensuring the accurate administration of benefit plans, maintaining high standards of data quality, supporting annual enrollment activities, and contributing to continuous improvement initiatives that enhance the overall employee experience.

POSITION ACCOUNTABILITIES:

• Ensure all U.S. benefit plans are administered in accordance with plan documents, vendor contracts, and applicable collective agreements
• Support the development and implementation of benefit plan amendments and updates to plan documentation
• Serve as a subject matter expert, overseeing benefits technology design, system updates, data uploads, new functionality implementation, and resolution of data integration errors
• Lead the completion of regular annual compliance activities
• Support end‑to‑end annual benefit plan design renewals and annual enrollment activities, including system testing, auditing, and employee support; complete required benefits documentation (e.g., Medicare forms and National Medical Support Orders (NMSOs)
• Serve as a subject matter expert for complex benefit‑related inquiries, escalations, and grievances; partner with internal stakeholders and external vendors to resolve issues
• Assist the U.S. Benefits Manager with strategic initiatives by assessing the impact of plan design changes, system enhancements, and compliance requirements
• Provide excellent customer service and employee support by responding to and resolving inquiries received through the shared Benefits inbox
• Provide and implement recommendations for efficiencies, focusing on the continuous improvement of all administrative processes

POSITION REQUIREMENTS:

• Bachelor’s degree in Human Resources, Finance or related field
• Minimum 5 years’ experience in HR or U.S. benefits administration
• Benefits related certifications in Group Benefits Associate (GBA), Registered Pension Administrator (RPA) or Certified Employee Benefit Specialist (CEBS) is an added advantage.

WHAT CPKC HAS TO OFFER:

• Flexible and competitive benefits package
• Competitive company pension and/or retirement plans
• Employee Share Purchase Plan
• Performance Incentive Plan
• Annual Fitness Subsidy
• Part-time Studies Program

PRE-EMPLOYMENT REQUIREMENTS:

Drug Testing

• This position is subject to a negative company drug test

Background Investigation

• Criminal history check
• Education verification
• Professional references
• Social Security Number verification
• Passport verification

BECOMING A RAILROADER:

As an employee with a North American presence, the possibility does exist that the location of your position may be changed based on organizational requirements.

Management Conductor Program

Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.

CULTURE OF INCLUSION:

For our U.S. applicants, CPKC is an equal opportunity/affirmative action employer, inclusive of protected veterans and individuals with disabilities. For Canadian applicants CPKC is an employment equity employer committed to the principles of employment equity and inclusion. We encourage all qualified candidates to apply including: women, Black, Indigenous, People of Color (BIPOC), members of the LGBTQ+ community and people with disabilities. Accommodations for the job application process can be provided, as appropriate, upon request. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA).

• Req ID: 105511
• Department: Human Resources
• Job Type: Full-Time
• Position Type: Non-Union
• Location: Kansas City, Missouri
• Country: United States
• % of Travel: 0-10%
• # of Positions: 1
• Job Grade: 4
• Job Available to: Internal & External

#LI-ONSITE

#LI-JA1