Bilingual Customer Service Representative (CSR) – (German or Dutch)

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Fraserway RV is hiring seasonal Bilingual Customer Service Representatives for April through September 2026 at the Cookstown Ontario dealership, onsite, with full-time or part-time options. You must be fluent in English plus German or Dutch, friendly and customer focused, and comfortable guiding international clients through RV rentals, paperwork, feature demonstrations, and check-ins. The role requires reliability, punctuality, teamwork, weekend availability, and the ability to thrive in a fast paced environment. Tips to apply: tailor your resume and cover letter to showcase bilingual service, RV or travel experience, strong communication, and problem solving; quantify results where possible; attach both documents and note availability. Only shortlisted candidates will be contacted.

Bilingual Customer Service Representative (CSR) – Seasonal

Location: Cookstown, Ontario | April 2026 – September 2026

Join Fraserway RV and help create unforgettable travel experiences.

Are you looking for an opportunity to work with Canada’s largest RV dealer while helping customers create memories that last a lifetime? Do you enjoy working in a dynamic, people-focused role where no two days are the same?

We are hiring Bilingual Customer Service Representatives for the seasonal period from April 2026 to September 2026 at our Cookstown, Ontario dealership. Both full-time and part-time seasonal positions are available.

Who You Are

• Fluent in German, or Dutch

• Passionate about delivering excellent customer service and helping customers begin their vacation journey with confidence

• Enjoy working with an international clientele and being part of meaningful travel experiences

What You’ll Do

• Welcome customers with a friendly, professional, and positive attitude

• Support customers throughout their RV rental experience, from pick-up to return

• Walk customers through paperwork clearly and efficiently

• Demonstrate RV features (truck campers and motorhomes), ensuring customers feel comfortable before heading out

• Check in returning RVs and help resolve customer concerns in a timely and professional manner

• Assist other departments as needed to support a smooth and seamless operation

What You Bring

• Fluency in English plus German, or Dutch

• Strong communication and customer service skills

• Reliability, punctuality, and the ability to work in a fast-paced environment

• A positive, energetic personality and a genuine interest in helping others

• Availability to work weekends and collaborate as part of a team

• A desire to help turn vacation plans into lifelong memories

Fraserway RV is Canada’s largest vertically integrated RV company, with full-service dealerships coast to coast. We are industry leaders in RV sales, service, and rentals, helping families and travelers explore Canada and beyond through unforgettable experiences.

How to Apply

If you enjoy working with people and want to play a key role in creating memorable travel experiences, we’d love to hear from you. Please submit your resume and cover letter for consideration.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.