Business Administrator: Rostering & Payroll - Bupa Barrabool

Bupa is hiring for a hands-on Business Administrator: Rostering & Payroll at its Barrabool care home. This full-time, onsite role lives at the Barrabool Care Home, a 60-bed site with dementia and respite units on the Barwon River edge, about 14 kilometres from Geelong. The posting carries Ref #65906 and was dated Monday, October 19, 2026, with Deepika Sundaramoorthy listed as the recruiter. You’ll work alongside another Customer Service Consultant and the General Manager to keep the home’s operations humming, with a strong focus on the Employee Services function. If you enjoy supporting care operations through rostering, payroll and people processes, and you like a front-of-house element, this could be a fit.

In this environment, you’ll be part of a small, welcoming team that balances administrative rigor with genuine care for residents and families. The role is fixed-term and full-time, and you’ll be expected to contribute to a smooth, friendly resident and staff experience from the moment someone walks in the door. For the right person, it’s a chance to shape the administrative backbone of a close-knit care home while gaining exposure to HR, onboarding and payroll in a healthcare setting.

A day in the life at Barrabool

Two distinct portfolios shape the day-to-day: one concentrates on Employee Services, handling rostering, payroll, training, compliance, HR and recruitment activities, plus onboarding new starters and managing annual and sick leave within rosters. The other portfolio focuses on Resident Placement, acting as the friendly first contact for prospective residents and their loved ones, guiding inquiries and admissions. In addition, there are reception duties designed to keep the customer and administrative experience at a consistently high standard. You wouldn’t be responsible for every task shown, but you would contribute where your portfolio fits and collaborate with teammates to keep the home well run.

The Barrabool home is a quiet, welcoming place with its own stories, the team aims to prioritise residents’ health, lifestyle and wellbeing while supporting families. You’ll see the impact of your work in smoother staff processes, clearer communication with families and a warm, professional front desk presence that helps people feel at ease from their first contact.

What it takes to shine here

Must-have qualifications

• Experience creating and maintaining day‑to‑day staff rosters and reconciling rosters.
• Hands-on involvement with payroll and HR activities, including recruitment.
• Diplomacy in communication and a proactive, helpful approach to problems.
• Intermediate to advanced skills with the MS Office suite.
• Previous experience in an admin or customer service role.
• Strong organisational and time-management abilities with the ability to prioritise and work independently.

Nice-to-have qualifications

• Experience in a care home or healthcare setting and a calm, patient manner.
• Experience with onboarding and induction processes.
• Proven ability to reassure families and residents through thoughtful, professional communication.

Pay, benefits and practical details

The role comes with a suite of benefits, including free select health insurance for you and your immediate family up to $5,500, plus access to VIVA, the wellbeing program. There’s strong support for your career development through world‑class training and a formal induction with buddy guidance. Bupa also recognises staff contributions through its Love Reward & Recognition program. Sponsorship is not available for this position. The job is onsite at Barrabool Care Home in southern Victoria, and it’s a full-time, fixed-term appointment.

Tips to stand out in this Barrabool posting

Put your rostering, payroll and HR experience up front in your resume, with concrete examples of how you managed rosters or led payroll processes, onboarding and recruitment, and how you kept things compliant.

Show evidence of your must-have skills in action: describe a time you navigated complex scheduling while coordinating with HR tasks, or how you used MS Office tools to streamline rostering and leave management for a team in a care setting.

Be ready to talk through interview scenarios that involve communicating with worried families or residents. The listing highlights diplomacy and a proactive approach, so share a specific moment where you reassured someone while following up with a clear plan.

Ask a thoughtful question about how the two Customer Service Consultant portfolios partner in daily operations, and how admissions, rostering and payroll responsibilities balance with frontline reception duties in practice.

Next steps to apply

Click Apply to start the online application process. As part of your application you will be asked to complete pre‑employment checks. For more details about working at Bupa, you can explore the careers site at the link in the listing.