Business Analysis Practice Lead

JobsCloseBy Editorial Insights

WM New Zealand is seeking a Business Analysis Practice Lead in Auckland to own and elevate the BA practice during a major transformation. You’ll lead and mentor a team, set strategy, establish standards and governance, and stay hands on to ensure high quality delivery across programmes. The role focuses on stakeholder engagement, cross functional collaboration with senior leaders, and driving adoption of modern tools and methods (JIRA, Confluence, Visio). Essential: 5+ years in senior BA or digital transformation, proven leadership of multi discipline teams, data driven decision making, and influencing at all levels. To apply, tailor your CV to show coaching impact, governance work, and measurable outcomes, and include concrete examples of workshops and requirements sessions that delivered value.

Company Description

Are you a strategic thinker who loves elevating capability, shaping standards, and leading analysts to deliver outstanding results? Do you thrive in environments where transformation is happening at pace - and you get to influence the direction?

If you're ready to take ownership of a business analysis practice and play a pivotal role in a major organisational transformation, this is your opportunity.

Job Description

Lead. Coach. Transform. Make It Count.

As our Business Analysis Practice Lead, you'll be the driving force behind defining, uplifting, and embedding best‑in‑class BA standards across the organisation.

This isn’t just a leadership role - you’ll also remain hands‑on, ensuring our delivery is consistent, strategic, and impactful. You’ll mentor a talented team, build capability, and bring clarity to complex programmes of work.

If you're passionate about practice development, continuous improvement, and delivering meaningful change, you’ll thrive here.

What You’ll Be Doing

Practice Leadership

• Lead, mentor, and grow a team of Business Analysts.
• Develop a practice strategy aligned to organisational goals.
• Establish and maintain BA standards, frameworks, and best practices.
• Drive continuous improvement and capability uplift across the team.

Project & Delivery Excellence

• Oversee BA delivery across key programmes and transformation initiatives.
• Ensure high‑quality outputs, consistent methodologies, and timely delivery.
• Facilitate workshops, requirements sessions, and collaborative solution design.
• Analyse complex business problems and translate them into actionable insights.

Stakeholder Engagement & Collaboration

• Build strong relationships with stakeholders across the organisation.
• Partner with other practice leads and senior leaders for integrated, aligned delivery.
• Influence, communicate, and guide decision-making through clear BA insights.
• Support change management and organisational readiness.

Operational Performance

• Monitor practice performance, productivity, quality, and capability metrics.
• Prepare regular reporting and champion knowledge management initiatives.
• Drive adoption of BA tools and modern methodologies (JIRA, Confluence, Visio, etc.).

Qualifications

What You’ll Bring

Essential

• 5+ years in a senior Business Analyst, Business Process, or Digital Transformation role.
• Proven experience leading cross‑functional teams and practice uplift.
• Strong analytical mindset and data-driven approach to decision making.
• Ability to influence stakeholders at all organisational levels.
• Experience developing BA standards, governance frameworks, or practice capability.
• Proficiency with BA tools (JIRA, Confluence, Visio, etc.).
• Ability to work across multiple projects and manage priorities effectively.
• Strong communication and facilitation skills.
• Knowledge of Agile and/or Lean methodologies.

Desirable

• Tertiary qualification in IT, Business, or a related field.
• Business analysis certifications (CBAP, IIBA, or equivalent).
• Experience in large-scale transformation programmes.
• Demonstrated coaching and mentoring impact.
• Experience in change management and stakeholder communication strategies.

Additional Information

Why You’ll Love This Role

• A pivotal leadership position with real influence.
• A chance to grow and shape a business analysis practice from the inside out.
• Work closely with leaders across the organisation during a major transformation.
• Lead talented people while still having room for hands‑on delivery.
• Be part of a culture that values improvement, innovation, and meaningful change.

Ready to Lead the Future of Business Analysis?

If you’re driven by excellence, excited by transformation, and passionate about developing people and practices — we’d love to hear from you.

Apply now and take the next step in your leadership journey.