Business Analyst - LOS
VirtusaJobsCloseBy Editorial Insights
Virtusa is seeking a Business Analyst for Loan Origination System LOS in Dubai, a full-time onsite role. You will work with retail lending, credit risk, operations and product teams to gather origination requirements, analyze current processes on platforms such as Newgen IBPS, define future-state journeys in Flowable, and deliver BRD, FSD, user stories and BPMN maps. Duties include onboarding, credit assessment, policy configuration, KYC AML checks, disbursement, and integration with external services via REST/SOAP, plus Islamic product origination. You’ll bridge business and IT, run workshops, manage vendors, and support SIT/UAT and go-lives. To apply, tailor LOS project experience, highlight BPMN Flowable and API work, prove stakeholder communication, hold a BA, 8–10 years banking, 5+ years LOS BA, and confirm willingness to work onsite in Dubai.
Description
Key Responsibilities
Business Requirements Analysis
Engage with retail lending, credit risk, operations, and product teams to gather
origination requirements
Analyze current-state loan origination processes on the existing platform (Newgen
IBPS)
Define future-state origination journeys, workflows, and BPMN process flows on
Flowable
Prepare BRD, FSD, user stories, and process maps
Loan Origination Domain
Customer onboarding & application capture (assisted and digital / STP channels)
Credit assessment, scoring, decisioning & policy rule configuration
Deviation handling, approval hierarchy & workflow orchestration (BPMN)
Documentation, KYC / AML checks & verification
Disbursement, limit setup & handoff to core and loan management systems
Conventional and Islamic (Murabaha, Ijara) product origination
Integration with credit bureau, e-KYC, de-duplication & external services (REST / SOAP
APIs)
Stakeholder Management
Act as bridge between business and IT
Conduct workshops and discovery sessions
Coordinate with vendors and product owners
Testing & UAT
Define test cases and scenarios
Support SIT and UAT
Track defects and closures through to QG gate sign-off
Implementation Support
Support the implementation lifecycle across phased go-live waves
Assist in training and go-live (greenfield new book first, followed by legacy migration)
Provide post-go-live support and hypercare
Skills & Competencies
Retail lending and loan origination process knowledge
Workflow / BPM configuration awareness (Flowable, Camunda, Newgen, or similar)
Process mapping and documentation
Stakeholder communication
Knowledge of API Integration (REST / SOAP), File Formats (XML, ISO, JSON, CSV), Data
Mapping & Interface specification
Qualifications
Bachelor’s degree in relevant field
8–10 years banking / financial services experience
Minimum 5 years of Business Analysis experience on Loan Origination System
implementations (e.g., Flowable, Newgen, Finacle Origination, FinnOne, Pega)