Business Support

JobsCloseBy Editorial Insights

KiwiRail’s Business Support role is a full‑time, onsite position with the Infrastructure depot in Palmerston North. You’ll be the linchpin for the team, handling calendars, meetings, travel, purchasing and invoicing, onboarding, compliance and reporting, while helping keep priorities on track and risks managed. It’s ideal for someone who thrives on building relationships, juggling multiple priorities, and driving continuous improvement with operational and leadership colleagues. Key requirements include excellent organisation, high accuracy, strong communication, comfort with technology (SAP is a bonus but trainable), and a proactive, independent yet collaborative mindset. Note that NZ citizenship or residency is required and visa sponsorship isn’t available; internal applicants should apply via their internal profile. Applications close 2 August.

• Permanent Full-Time
• Hours of work are Monday to Friday, 7:30am to 4:00pm
• Office-based role at our Infrastructure depot

Position Description

He kōrero mō mātou | About us

At KiwiRail, we’re here to connect New Zealand sustainably. For more than 150 years, rail has linked people, places, and industries, while showcasing our country to the world. Our purpose, ‘Stronger Connections, Better New Zealand’, drives us to modernise and grow rail and ferry services that support communities, customers, and our people.

We’re a team of more than 4,500, and every connection we make – with each other, with our union partners, with customers, and with stakeholders – matters. Safety, wellbeing, and teamwork are at the heart of how we work. 

He whakamārama mō te tūranga mahi | About the role

Supporting the Infrastructure team, you'll play a key role in keeping the team organised, connected, and operating efficiently. You'll provide essential administrative and coordination support across a broad range of activities, helping ensure priorities stay on track and work is delivered safely and effectively.

This is a varied role for someone who enjoys building relationships, juggling multiple priorities, and being the go-to person others can rely on. Working closely with operational and leadership teams, you'll contribute to continuous improvement while supporting the day-to-day activities that keep the business moving forward.

Key responsibilities include:

• Coordinating calendars, meetings, travel arrangements, and team activities
• Supporting financial processes, reporting, purchasing, and invoicing
• Assisting with onboarding new staff, compliance requirements, and business documentation
• Make sure license to operate competencies and skills are maintained
• Preparing reports, presentations and business communications for Infrastructure
• Stakeholder management and identifying opportunities to improve ways of working

Ngā pukenga e rapu nei mātou | What you will bring

• Excellent organisational skills with the ability to manage multiple priorities
• High levels of accuracy and attention to detail
• Excellent communication skills and a talent for building positive working relationships
• Confidence using technology and business systems; SAP experience is a bonus but can also be taught
• A proactive, self-motivated approach with the ability to work independently, with your team and take initiative
• A positive attitude, adaptability and a genuine desire to be a dependable, valued team member throughout the depot and wider business

Important Requirements

• Applicants must already have NZ Citizenship or Residency in New Zealand, as visa sponsorship is not available for this position

Nōu te rourou | What’s in it for you

• Competitive salary and benefits package
• Opportunity to build a career within one of New Zealand's largest infrastructure organisations
• Ongoing learning and development opportunities
• Exposure to a wide range of teams and business functions
• A supportive team environment where your contribution makes a real difference
• The chance to help shape the future of New Zealand's rail network

Me pēhea te tuku tono | How to Apply

Submit your CV and cover letter online. KiwiRail employee’s, please apply using your internal profile and email address.

Rā aukati | Applications close: Sunday 2nd August (unless filled sooner)