Business Support Administrator / Tīheru Whakawhanake

JobsCloseBy Editorial Insights

Rotorua Lakes Council is hiring a Business Support Administrator to join the Consenting Services and Building Services teams in a fast paced, customer focused role that underpins resource and building consents and land information memorandums. The successful candidate will bring proven admin experience, strong customer service, excellent time management, initiative, accuracy and professionalism, with the ability to multi-task and relate to diverse people. Proficiency in Outlook, Word and Excel and top keyboard skills are essential; knowledge of legislative processes related to the Building Act, Resource Management Act, and Local Government Act is desirable, with full training provided. Applications close 15 March 2026. This is a bicultural workplace where Te Arawa partnerships and te reo Maori are valued.

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Unleash your potential in Rotorua: Where work and life thrive together!


Imagine a workplace where your efforts directly shape the future of the vibrant community that is Rotorua. Te Kaunihera o ngā Roto o Rotorua |Rotorua Lakes Council offers you that opportunity and more. With a team of over 400 staff, we're the driving force behind transformative projects like the revitalisation of the Rotorua Aquatic Centre and hosts to the first NRL Indigenous All Stars games in Aotearoa. After a fulfilling day at mahi, soak in our abundance of geothermal pools, explore the mesmerising ngāwha (geysers), and conquer world-famous mountain biking trails. As we stand firmly committed to biculturalism and collaboration with Te Arawa, our local iwi, your appreciation for Māori values, te reo, and tikanga Māori will flourish. Join us and shape your career in an environment where innovation meets tradition.


He kai kai āu ringa! Nau mai! You have the opportunity to make a huge difference! Come join us!


About this role
As part of the Business Support team, which support Consenting Services and Building Services, your role will be to provide a customer orientated and responsive approach to the delivery of business support services. The Business Support team is responsible for the administrative functions of resource and building consents, and land information memorandums. The role will focus on the Consenting Services functions – planning and resource consent applications supporting the planners, external consultants, customers and other entities.

Skills and experience
As our ideal candidate you will have:

Required

• relevant experience in administration
• customer service experience
• time management skills
• demonstrated use of initiative
• efficiency and accuracy
• professionalism, multi-tasking ability and prioritising work
• ability to relate to all types of people
• experience using outlook, word, and excel
• excellent keyboard skills including speed and accuracy

Desirable

• Knowledge of, or familiarity with processes associated with legislation and/or the statutory processes related to the Local Government regulatory framework (such as: Building Act, Resource Management Act, Local Government Act
• If you have experience in administering planning and resource consent applications this would be an advantage, however full training will be provided
• You will have the ability to remain calm under pressure, a good sense of humour and enjoy the rewards of working in a busy and demanding environment as an individual and as part of a dynamic team.

If this role sounds like you, we look forward to receiving your application.
Vacancies for this role close on Sunday 15 March 2026.

Please click here to view the job description.


Te Kaunihera o nga Roto o Rotorua (Rotorua Lakes Council) is committed to working in partnership with Te Arawa, our local iwi. We aspire to being a bicultural organisation and we value staff who speak te reo Maori, have an appreciation of Maori values, and a working knowledge of tikanga Maori.


Sound like you? Click the Apply button now!