Cafe Assistant Manager - Caboolture

Starbucks Australia is seeking a full-time Assistant Store Manager to join the Caboolture team on site. This permanent role covers 38 hours per week and pays at Fast-food Industry Award Rates. It’s a hands-on leadership position for someone who enjoys guiding a team, running a busy store, and helping guests feel at home in their third place.

In this role you’ll work closely with the Store Manager to oversee daily operations, coach a high‑performing team, and ensure every guest leaves satisfied. It’s a chance to sharpen business sense, grow your coaching skills, and deepen operational expertise, while being supported on a clear path toward bigger leadership responsibilities.

Starbucks Australia emphasises diversity and partner development, and provides full training from barista basics through store management, plus ongoing mentoring to help you progress toward a future Store Manager role.

Leading the tempo behind the espresso machine

Day-to-day work centers on keeping the store running smoothly and guest experiences top-notch. You’ll help manage store operations alongside the Store Manager, guide your team through busy periods, maintain service standards, and ensure a welcoming environment for customers and the local community. You’ll also play a key role in coaching team members, coordinating shifts, and supporting safe, efficient work practices.

Your must-have toolkit

• At least two years of progressively responsible work experience, including a minimum of one year in a customer-facing role
• Strong organizational abilities, good people skills, and solid problem-solving capability
• A proven track record of leading in a fast-paced environment
• Previous leadership experience in a store setting, ideally in hospitality or quick-service
• Experience assisting with store operations and contributing to financial performance
• Familiarity with rostering, budgets, and profit & loss reports
• Demonstrated ability to develop teams and maintain a positive, inclusive and engaging work environment

Beyond the basics

There aren’t explicit extra preferences listed beyond the requirements above.

Compensation and practical details

The role is permanent full time with guaranteed hours, and it’s based onsite in Caboolture. The pay is set at Fast-food Industry Award Rates.

The Partner (employee) benefits include free coffee while on shift and a 30% partner discount at all Starbucks Australia stores, plus reward and recognition programs such as STAR Moment Awards aligned to Starbucks values and a Store Leaders KPI incentive program. There’s a Partner referral program offering up to $1,000 for successful referrals (terms and conditions apply), and wellbeing support through PeopleSense with two free confidential counselling sessions per year. The role comes with permanent full‑time employment, guaranteed hours, paid leave entitlements, and weekend and public holiday allowances. Fully paid barista and store management training is provided with no prior coffee experience required, along with ongoing mentoring to support success at Starbucks. There are ongoing training and development pathways with clear opportunities for career progression into a future Store Manager role, and the chance to develop coffee knowledge toward becoming a Coffee Master.

Advice for applicants

Lead with your two years of progressively responsible experience, and make sure you name a year in customer-facing work at the top of your resume so it’s easy to spot.

Back up your must-have skills with concrete stories: show how you led teams in a fast-paced setting, how you’ve handled rostering or budgets, and how your actions helped improve guest service or financial metrics.

Prepare to share interview-ready examples of coaching teammates and building an inclusive, engaging work culture. Think about times you helped colleagues grow, resolved conflicts, or turned a busy shift into a smooth experience for customers.

Ask a sharp question about the role’s path to Store Manager, the details of the training program, and how the STAR Moment Awards and KPI incentives are used to drive performance and recognize results.