Campervan Rental Agent - Auckland

Indie Campers is hiring a Campervan Rental Agent for its Auckland depot, located at 107 Harris Road, East Tāmaki, Howick 2013, New Zealand. This full-time, onsite position puts you at the front line of guest service, fleet care and depot operations. It’s a solid fit if you enjoy helping travelers get on the road and you’re comfortable driving campervans yourself.

Indie Campers has hosted travelers from 169 countries and has welcomed more than 300,000 guests, with over one million nights rented across its platform. The company offers a growing range of road trip options, including short-term campervan rentals, long-term subscriptions, and vehicles for sale, all supported by a strong digital and customer-focused approach. They’re looking for people who want to contribute to a busy, forward-thinking team as they expand their footprint in the region.

Rooted in a technology-driven, customer-centric mindset, the company seeks capable, motivated individuals to join the Auckland team. The role reports to the Campervan Rental Agent - Auckland and centers on delivering high-quality service, keeping the fleet in top condition, and ensuring smooth depot operations.

The Work At Auckland Campervan Depot

Day to day, you’ll greet guests, manage reservations, and handle check-ins and check-outs to make the arrival and departure process as smooth as possible. You’ll also get hands-on with preparing and cleaning campervans, and you’ll stay on top of fleet maintenance by noting service needs and coordinating repairs. In addition, you’ll register guests, monitor stock, process payments, and handle customer feedback and emergencies with calm, practical problem-solving.

The Right Candidate For The Auckland Campervan Depot Role

• You are a travel enthusiast with a knack for direct customer contact, with experience in Tourism, Hospitality, Retail or Rent-a-car being desirable
• You’re fluent in English
• You’re eligible to work in New Zealand, have a valid driver’s license and feel confident driving a campervan
• You’re available to work on weekends and public holidays
• You’re a responsible person who takes your work seriously and can be relied upon
• You’re well-organised and good at solving problems

• Experience in tourism, hospitality, retail or rent-a-car is helpful even if not strictly required
• Some comfort with basic administrative tasks or cash handling can give you a head start with guest registration and payments

Pay And Practical Details For The Auckland Campervan Depot

The compensation package includes Performance and Referral Bonuses, acknowledging the effort you bring to the depot every day.

Indie Campers offers career development opportunities in Field Operations, with potential transition paths to offices in Lisbon, Mexico City or Manila as roles expand. You’ll receive continuous training and coaching to build the skills that matter in this role.

As part of the package, you’ll enjoy free road trips to experience Indie firsthand across Europe, North America and Oceania, helping you stay connected with the product you support and the travelers you serve.

The role is onsite at the Auckland depot, and weekend or public holiday work is required. Eligibility to work in New Zealand and a valid driver’s license are mandatory, and there is an expectation you can drive a campervan when needed.

Advice For Applicants For The Auckland Campervan Depot Role

Tip 1: Put your customer-facing experience up front on your resume, especially any roles in Tourism, Hospitality, Retail or Rent-a-car, and mention you’re able to drive a campervan. That combination directly matches the must-haves for this job.

Tip 2: Demonstrate the must-have skills with concrete examples. Include a line about resolving a guest issue, handling a check-in, or managing a small maintenance problem, and note your English proficiency and ability to work weekends.

Tip 3: Prepare for interview questions around emergencies and maintenance. Think of a time you calmly handled a guest complaint or coordinated a quick repair, and be ready to walk through your approach step by step.

Tip 4: When you interview, ask a targeted question about day-to-day depot operations, such as how maintenance scheduling is handled and what support exists for cross-location opportunities, since there are paths to offices in Lisbon, Mexico City or Manila.