Change Management Analyst

JobsCloseBy Editorial Insights

MUFG Pension & Market Services is seeking a Change Management Analyst in Melbourne for a 12 month fixed term, onsite, to support the Change Manager in delivering initiatives that maximise adoption, minimise resistance and realise benefits across processes, systems and technology. You’ll apply structured change methodologies, build stakeholder relationships, conduct impact assessments, manage risks and resistance, and produce deliverables across communications, sponsor roadmap, coaching, training and resistance plans while tracking user readiness and benefits. To apply, highlight at least two years’ change management and project experience in a large financial services setting, show your stakeholder influence and communication skills with concrete examples and metrics, confirm work rights and screening readiness.

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About the role

As a Change Management Analyst, you’ll play a key role in supporting the Change Manager to ensure change initiatives meet objectives on time and on budget by increasing employee adoption and usage. You’ll focus on the people side of change across business processes, systems and technology—creating and implementing change strategies and plans that maximise adoption, minimise resistance, and drive proficiency and benefit realisation.

Location: Melbourne based | 12 months Fixed term contract

What You'll do 

You will apply a structured methodology to plan and deliver change activities and artefacts, including:

• Delivering change management documentation and artefacts on time, within budget, and to quality standards, aligned to internal governance requirements. 
• Establishing strong stakeholder relationships and building business knowledge to proactively engage and influence. 
• Ensuring the Change Model is implemented and used across applicable initiatives. 
• Conducting change impact assessments; identifying risks, assumptions, issues and dependencies and managing them with stakeholders.
• Identifying and managing anticipated resistance; developing mitigation tactics and supporting leaders/managers through transitions. 
• Creating actionable deliverables across the five change levers: communications, sponsor roadmap, coaching, training, and resistance management plans. 
• Support the creation and delivery of communications, workshops, and training materials.
• Evaluating and ensuring user readiness; defining and measuring success metrics and monitoring change progress. 
• Assist in preparing presentations, reports, and dashboards
• Contributing to Post Implementation Reviews and tracking value/benefits of change; supporting continuous improvement and best practice uplift.
   

What You'll bring

• Min 2 yrs experience with project management approaches, tools and phases across the project lifecycle and change management in large financial services organisation.  
• Strong understanding of how people experience change and what drives adoption. 
• Exceptional written and verbal communication skills with the ability to tailor messages to varied audiences. 
• Proven stakeholder management capability and the ability to build trusted working relationships across organisational boundaries. 
• Influencing skills and confidence coaching leaders and managers toward a shared goal. 
• Resilience, adaptability, and comfort working in ambiguity; organised planning mindset and strong problem-solving/root cause skills. 
• A collaborative, values-led approach and a commitment to quality and continuous improvement.

 

Some of our Employment Benefits

• Flexible and Hybrid Working – enabling our employees to work in the office and at home
• Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
• Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose. 
• Talent Referral Program
• Salary Sacrificing via Superannuation
• Employee Assistance Program
• Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support
• Employee discounts – Access discounted rates and offers from a variety of providers including Bupa and Microsoft!

 

Culture at MUFG Pension & Market Services

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

 

How to apply

Ready to take the next step in your career? Apply now with your resume and detailed cover letter highlighting your skills, experience, and why you would be a good fit for the role. Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening checks including police and employment history prior to commencement of employment.
 

MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly. 

Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences. 

A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.