Checkout Supervisor

JobsCloseBy Editorial Insights

New World Durham Street in Christchurch is hiring a part-time Checkout Supervisor to lead the checkout team, deliver outstanding customer service, and manage daily operations from self-checkout and click and collect to packing and trolleys. The role requires at least one year of customer service with supervisory or people-management experience, a current LCQ and Duty Manager’s Certificate, and availability for closing shifts. You’ll coach and train staff, open and close the checkout department, and resolve customer issues in a fast-paced environment. To apply, tailor your resume to show leadership impact with concrete examples, highlight flexibility, communication, resilience, and willingness to work closing shifts, and apply early before June 28, 2026; onsite parking is available.

New World Durham Street

Checkout Supervisor – Part-Time

Are you a leader of people and a Customer Service superstar? Read on!

We have an exciting part-time opportunity for a passionate, energetic and customer-driven Checkout Supervisor to join our amazing Checkout team. This is a permanent part-time position where leadership or supervisory experience is essential.

We have multiple part-time roles available, all roles will include a closing shift so please include your availability in your application.

Why Join Us?

• Supportive Owner/Operators and a collaborative leadership team
• A strong team culture and positive working environment
• Commitment to ongoing training and development

Located in the vibrant central city, our store is part of a growing community of foodies, families, tourists, and sports fans. With Te Kaha Stadium and the Metro Sports Facility now open, we’re at the heart of Christchurch’s exciting renewal.

We offer a great team and store culture, full training, free onsite parking and a commitment to ongoing training. We also offer the opportunity to further develop customer service, problem-solving, and leadership skills by working alongside our management and supervising team.

Your day-to-day:

• Delivering outstanding customer service and resolving customer issues
• Working with the Checkout Managers and other Supervisors to lead the Checkout team including providing feedback, coaching, training and overseeing the day-to-day operations of the Checkout department
• Completing varying tasks which may include checkout operating, packing, managing Self-Checkout lanes and Shop n Go, click and collect, Lotto, cleaning and trolleys
• Being in sole charge of the Checkout department and being responsible for opening and closing the Checkout department as required

What we need from you:

• At least 1-year experience in a customer service role in a position with responsibility, people management or a Supervisory role
• A commitment to excellent customer service
• The ability to work in a busy environment effectively 
• Great communication, leadership, and team-building skills
• Fantastic organization and resilience 
• Holding a current LCQ and Duty Manager’s Certificate 

Show us how your passion and personality are the perfect fit to create a memorable shopping experience for our customers!

Applications close Sunday 28th June 2026. Apply now – we review applications as they come in, so don’t delay!