Client Operations Coordinator

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Aird & Berlis LLP is looking for a full-time on-site Client Operations Coordinator in Toronto to manage conflict checks, open new clients and matters, review engagement letters for policy compliance, and liaise with patent agents and lawyers while supporting cross-functional teams. The ideal candidate has at least one year of conflict administration or legal support experience, superb communication, and meticulous attention to detail, with the ability to work independently and under pressure. Proficiency in Microsoft 365 is essential; Aderant or Elite experience is a bonus, as is any patent or billing exposure. Salary ranges 50,000 to 58,000 plus benefits, with a criminal background check required. Apply by tailoring your resume to conflict screening, onboarding, and policy adherence, highlighting concrete deadlines met, confidentiality, teamwork, and a fit with the firm’s mid-sized, mentorship-focused culture and commitment to client service and community involvement.

Who We Are:

Aird & Berlis LLP is a prominent Canadian business law firm located in the heart of Toronto’s and Vancouver’s financial districts. With over 250 lawyers, business advisors and patent agents, we serve clients across Canada and globally.

What We Believe In:

The firm is committed to ensuring that all members of the Aird & Berlis LLP community feel valued, respected and supported. We are a dedicated group of diverse individuals who care about each other, the work we produce and the client service we provide. We go to great lengths to foster a professional, supportive environment for all firm members so you can focus on the important things: client service, your career and your life.

What We Are Looking For:

Aird & Berlis LLP is currently seeking to fill an open vacancy for a Client Operations Coordinator who has law firm experience. Reporting to the Supervisor of Client Operations, the ideal candidate will have great communication skills, a keen eye for detail and will be able to work well both independently and on a team. Candidates must posses strong work ethic, professionalism, and good judgement.

Responsibilities:

• Conflict checking; responsible for conducting database searches for new clients and matters, prepare and report findings to initiating lawyer, send firm wide email daily listing all new conflict inquiries
• Review engagement letters for compliance with firm policies
• Open new clients and matters, ensuring firm requirements are met
• Cross-training functions within department
• Liaise with patent agents, lawyers and assistants
• Produce the highest quality of work
• Accountable for all work assigned
• Takes initiative
• Confidential

Requirements:

• Minimum of 1 years’ experience as a conflict administrator, legal assistant, or law clerk
• Previous administrative work experience relating to patent, accounting and/or billing functions is an asset
• Experience in a legal or professional services setting is strongly preferred
• Handle time pressure situations and stress of multiple demands

Skills:

• Microsoft 365 suite of applications
• Experience with Aderant or Elite accounting software is preferred
• Ability to problem solve
• Strong interpersonal skills
• Organized
• Detailed

Compensation: 

The salary range for this position is $50,000 - $58,000 annually; the base pay offered may vary depending on job-related knowledge, skills, experience, and internal and market equity.

Why You Should Apply:

• Opportunities for growth and on the job training and development
• Competitive compensation and benefits package
• We pride ourselves on being a mid-sized firm with a family feel
• Active involvement in our community with opportunities to volunteer
• Mentor program
• Wellness programs

Any offer of employment will be conditional upon a criminal background check.

We will review applications as they are received and all applications will be kept on file. Only those candidates selected for an interview will be contacted.

Aird & Berlis LLP is committed to providing equal access to employment. If you require accommodation, please contact [email protected] and we will work with you to provide accessibility support