Client Relationship Representative

JobsCloseBy Editorial Insights

Elevare Branding is hiring a Client Relationship Representative to serve as the primary liaison between clients and internal teams onsite in Lawrence, MA, focusing on sustaining strong partnerships, guaranteeing service excellence, coordinating cross-functional efforts for timely project delivery, monitoring client satisfaction, and delivering clear reports and presentations. The right candidate is detail-oriented, solution-driven, and excels at written and verbal communication, organization, and a professional, client-focused mindset in a fast-paced setting, with CRM proficiency and a collaborative spirit. For applicants, tailor your resume to show quantified relationship wins, account management and cross-team coordination, and a concise cover note explaining why you align with Elevare’s culture and growth opportunities.

Company Description

Elevare Branding is a dynamic marketing and brand strategy firm committed to elevating businesses through precision, creativity, and operational excellence. Our team partners with organizations to build strong brand identities, execute impactful campaigns, and deliver measurable growth. We pride ourselves on professionalism, innovation, and a collaborative culture that empowers every team member to contribute meaningfully to our continued success.

Job Description

We are seeking a Client Relationship Representative to serve as a key liaison between our clients and internal teams. This role focuses on maintaining strong partnerships, ensuring service excellence, and supporting the delivery of high-impact branding and marketing solutions.

The ideal candidate is detail-oriented, solution-driven, and confident in managing client communications while upholding the highest standards of professionalism.

Responsibilities

• Build and maintain strong, long-term client relationships

• Act as the primary point of contact for assigned accounts

• Coordinate with internal teams to ensure timely project execution

• Monitor client satisfaction and proactively address concerns

• Prepare reports, updates, and presentations for clients

• Identify opportunities to enhance client engagement and retention

• Maintain accurate documentation of client interactions and project progress

Qualifications

• Strong written and verbal communication skills

• Excellent organizational and time-management abilities

• Professional demeanor with a client-focused mindset

• Ability to work collaboratively in a fast-paced environment

• Problem-solving and conflict-resolution skills

• Proficiency in standard business software and CRM systems

• Adaptability and a commitment to continuous improvement

Additional Information

• Competitive salary ($47,000 – $51,000 per year)

• Professional growth opportunities within a dynamic organization

• Skill development and training programs

• Supportive and collaborative team environment

• Clear advancement pathways

• Stable full-time position