Client Service Associate

JobsCloseBy Editorial Insights

SharpContra is seeking a full-time onsite Client Service Associate in Phoenix, AZ. You’ll be the primary point of contact for clients, handle inquiries and follow-ups, keep client records up to date, coordinate with internal teams to ensure smooth service delivery, and manage related administrative tasks while supporting ongoing improvements to client service procedures. The ideal candidate demonstrates strong communication and interpersonal skills, excellent organization, the ability to multitask, a professional client first mindset, and proficiency with basic office tools. Reliability, adaptability, and a willingness to learn are essential. Salary ranges $46,000 to $49,000 annually with growth opportunities in a supportive, structured environment. To apply, tailor your resume to highlight client facing experience and concrete process improvements, and include specific examples of impact.

Company Description

At Dinamic As Group, we are driven by professionalism, performance, and people. We are a growing organization focused on delivering high-quality customer interactions and building strong, long-term relationships with clients. Our work environment values communication, collaboration, and continuous improvement, offering team members the opportunity to grow within a stable and forward-thinking company.

Job Description

We are seeking a motivated and detail-oriented Client Service Associate to join our team in Phoenix, AZ. This role is ideal for individuals who enjoy working directly with clients, maintaining organized workflows, and contributing to a professional service environment. As a Client Service Associate, you will play a key role in ensuring a positive client experience while supporting internal operations.

Responsibilities

• Serve as a primary point of contact for clients, providing timely and professional assistance

• Manage client inquiries, requests, and follow-ups with accuracy and discretion

• Maintain updated client records and documentation

• Coordinate with internal teams to ensure smooth service delivery

• Handle administrative tasks related to client accounts and service processes

• Support ongoing improvements in client service procedures

Qualifications

• Strong communication and interpersonal skills

• High level of organization and attention to detail

• Ability to multitask and manage priorities effectively

• Professional demeanor with a client-first mindset

• Proficiency with basic office tools and systems

• Reliability, adaptability, and a willingness to learn

Additional Information

• Competitive salary ($46,000 – $49,000 annually)

• Opportunities for professional growth and career advancement

• Supportive and structured work environment

• Ongoing skill development and training

• Stable full-time position with long-term potential