Client Solutions Manager, Commerce - Global Business Solutions - Berlin

JobsCloseBy Editorial Insights

TikTok’s Client Solutions Manager for Commerce, onsite in Berlin, leads and nurtures strategic partnerships with commerce brands and agencies, combining product expertise, data-driven insights, and hands-on campaign management to drive adoption and measurable ROI across digital campaigns. The role emphasizes educating clients on solutions, running performance-focused campaigns, conducting business reviews, and collaborating with internal teams and international product engineering partners. Key must-haves include 5+ years in client solutions or digital marketing, 3+ years in Commerce, strong ad tech knowledge, hands-on campaign management, and fluent German and English. To apply stand out, tailor your resume to quantify revenue impact, provide concrete case studies, and demonstrate cross-functional collaboration and problem solving for Berlin.

---

The Client Solutions team builds scalable, long-term partnerships through best-in-class campaign services for direct clients and agencies. In this role, you'll join the Commerce team with a focus on Commerce clients, helping top brands craft impactful narratives and drive measurable results.
We’re a team of ambitious, hands-on self-starters who thrive in a fast-paced, results-driven environment. You’ll need to be proactive, highly independent, and confident in client-facing settings—driving strategy, execution, and innovation to shape the future of digital advertising on our platform.

Responsibilities
- Act as a product expert, educating clients and agency partners (media, creative, marketing) on solutions, best practices, and new features to drive adoption and business growth.
- Analyze campaign performance data to provide actionable, data-driven insights that improve advertising outcomes, maximize client revenue, and increase ROI and efficiency.
- Manage and grow client relationships by delivering scaled solutions and supporting strategic product adoption.
- Conduct regular business reviews and adopt a consultative approach to strengthen long-term client partnerships, in close collaboration with Brand Partnership Managers.
- Lead campaign kickoffs and oversee all timelines, asset delivery and optimization opportunities using data-driven analysis.
- Develop compelling sales materials and presentations leveraging market trends, case studies, industry insights, and third-party data.
- Work and collaborate with a diverse group of internal cross functional teams, support the team to identify, create, and implement creative ad solutions grounded on achieving measurable business results for client partners.
- Liaise with international product and engineering teams to troubleshoot and resolve client issues throughout the campaign lifecycle.

Minimum Qualifications
- 5+ years of experience in client solutions, account management or digital marketing/advertising.
- 3+ years of experience in Commerce
- 3+ years of media planning expertise and advertising effectiveness/measurement
- Experience of hands-on campaign management across digital platforms and advertising tech products.
- You are able to demonstrate Ad tech product knowledge in the Commerce industry
- Background in performance and app campaigns.
- Excellent verbal and written communication skills in German and English

Preferred Qualifications
- Deep understanding of digital landscape and a passion for social media.
- Detail oriented, with exceptional organisational skills.
- Background/experiences in performance and branding campaigns.
- Proven success in a highly dynamic, rapidly changing environment.