Client Solutions Manager, Switzerland - Global Business Solutions - Zurich
TikTokJobsCloseBy Editorial Insights
TikTok’s Client Solutions Manager role in Switzerland sits onsite in Zurich on the Global Business Solutions team, with a Travel focus. You’ll build scalable, long-term partnerships by educating clients and agency partners on solutions, analyzing campaign data to generate actionable insights, and driving adoption of new features to boost revenue and ROI. You’ll manage relationships, lead campaign kickoffs, coordinate asset delivery, and collaborate with cross-functional teams from Brand Partnership Managers to product and engineering to resolve issues. To apply, tailor your resume to show data-driven campaigns, consultative selling, and measurable outcomes, highlight travel-industry or platform experience, and demonstrate proactive, independent client facing excellence.
The Client Solutions team builds scalable, long-term partnerships through best-in-class campaign services for direct clients and agencies. In this role, you'll join the Travel team with a focus on travel clients, helping top brands craft impactful narratives and drive measurable results.
We’re a team of ambitious, hands-on self-starters who thrive in a fast-paced, results-driven environment. You’ll need to be proactive, highly independent, and confident in client-facing settings—driving strategy, execution, and innovation to shape the future of digital advertising on our platform.
Responsibilities
- Act as a product expert, educating clients and agency partners (media, creative, marketing) on solutions, best practices, and new features to drive adoption and business growth.
- Analyze campaign performance data to provide actionable, data-driven insights that improve advertising outcomes, maximize client revenue, and increase ROI and efficiency.
- Manage and grow client relationships by delivering scaled solutions and supporting strategic product adoption.
- Conduct regular business reviews and adopt a consultative approach to strengthen long-term client partnerships, in close collaboration with Brand Partnership Managers.
- Lead campaign kickoffs and oversee all timelines, asset delivery and optimization opportunities using data-driven analysis.
- Develop compelling sales materials and presentations leveraging market trends, case studies, industry insights, and third-party data.
- Work and collaborate with a diverse group of internal cross functional teams, support the team to identify, create, and implement creative ad solutions grounded on achieving measurable business results for client partners.
- Liaise with international product and engineering teams to troubleshoot and resolve client issues throughout the campaign lifecycle.