Commercial Sales Support - Fixed Term, 6 months

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Coface is hiring a Commercial Sales Support for a six month fixed-term contract in Sydney, onsite with a hybrid arrangement after the first month. The role coordinates across back-office, risk underwriting and finance to ensure accurate case records, timely delivery and a strong customer experience. You’ll assist data entry, reporting, and campaign support while liaising with the India-based back office and brokers on proposal documentation. The ideal candidate communicates clearly, builds relationships, manages multiple tasks to deadlines, and can present with PowerPoint and Cofanet demos. Fresh graduates are encouraged to apply. In your application, highlight cross-functional collaboration, data accuracy, and a customer-centric mindset, plus outcomes and process improvements, and your interest in Coface’s development programs.

Company Description

At Coface we make trade happen everyday 

Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world.

With nearly 80 years of global experience, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds, Factoring — all driven by a unique data patrimony, cutting-edge technology, innovation and a deep understanding of the global economy.

Joining Coface means being part of a close-knit international organization, where your ideas matter.  We foster a culture of learning, collaboration and inclusion where you are given responsibilities and can see the impact of your actions.

Shape the future of trade with us. Join our Happeners!

Job Description

MISSION :

The Commercial Sales Support contributes to the success of the New Business teams by coordinating across multiple functions within Coface, ensuring seamless service delivery and strong customer‑centric solutions. The role supports commercial activities, enhances operational efficiency and helps create a smooth customer experience throughout the sales cycle.

MAIN RESPONSIBILITIES:

• Assigning new business proposals to the team while maintaining accurate case records.
• Assisting staff with data entry into systems and preparation of reports
• Collaborating with the Back Office Team in India to monitor document accuracy and turnaround times and liaise on various tasks they undertake.
• Assisting the commercial team with campaigns and special projects.
• Working closely with brokers on proposal documentation.
• Consulting with Risk Underwriting, and Finance Departments to ensure precise and optimal outcomes for new business cases.
• Building strong relationships within the Commercial team to maximize resource utilization.
• Handling ad hoc projects as needed.
• Manage all the day to day work which is delivered within agreed timeframes and service standards

Qualifications

• University degree in Business Studies or related subjects, fresh graduates are encouraged to apply
• Excellent communication skills
• Presentable with strong negotiation and interpersonal skills
• Presentation (usage of Powerpoint etc, Cofanet online demos) and strong verbal and written communication skills enabling the conversion from prospect to customer

Additional Information

• Hybrid working model after the first month
• Great place to work: central and modern office 
• Opportunities to learn: languages platform, e-learning platform, dedicated development program…