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Jackson Group Peterbilt is seeking a full-time used truck sales professional in Wyoming, MI to handle sales from product knowledge and demonstrations to paperwork, delivery, and follow-up. The role requires staying current on truck terminology, presenting vehicle information, understanding laws, and coordinating with the finance and insurance team. You’ll prep sold units for delivery, introduce customers to service and repairs, and ensure post-delivery expectations are met. Qualifications emphasize a strong commitment to customer satisfaction, proven negotiation and closing skills, basic computer and CRM proficiency, inventory awareness, and the ability to obtain a CDL; 2+ years sales preferred. When applying, emphasize your track record closing deals, regulatory know-how, and your ability to coordinate with service and financing teams.
RESPONSIBILITIES include the following. Other duties may be assigned.
- Understand the terminology of the truck business and keep abreast of changes in product technology, incoming inventory, features, accessories, etc.
- Provides thorough product information and demonstration to all prospects.
- Knows and understands the federal, state, and local laws that govern retail vehicle sales.
- Turn closed deals over to the finance and insurance manager and present properly completed paperwork (i.e., insurance information, trade title, etc.).
- Prepare sold vehicles for customer delivery (i.e., cleans vehicles, fills fuel tank, and ensures all features are operational) before customer arrival.
- Deliver vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty, and paperwork.
- Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
- Follow up on all post-delivery items, tag/title work, "we-owes", and special requests to be sure that all customer expectations are met.
- Works with the service department and body shop to ensure that vehicles are properly reconditioned on schedule.
- Help with the used-vehicle inspection process.
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Maintain a professional business appearance.
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Write complete sales orders and process paperwork according to dealership policies.
QUALIFICATIONS
- Exhibits a high level of commitment to customer satisfaction.
- Strong negotiation and closing skills
- Proficient in basic computer skills, CRM software, and inventory management
- Have or be able to get a CDL.
- 2+ Years Sales Experience Preferred
BENEFITS
- Employer Funded Life Insurance