Communications Manager, Shipping and B2B Communications

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Vinted is seeking a Communications Manager for Shipping and B2B Communications to shape Vinted Go’s reputation across Europe, delivering external comms plans, partner communications and PR activations while collaborating with Vinted Go. The role centers on B2B and trade media relations in France, the Netherlands and Spain, crafting messaging, managing media interviews and crisis comms, and supporting speaking engagements for Vinted Go spokespeople. Ideal candidates bring strong writing and media relations skills, fluency in English and high-level French (Dutch a plus), and comfort in a fast paced startup with travel; applicants should detail B2B/logistics experience, share a measurable multi-market campaign, and pitch how they would position Vinted Go.

Brief info about Vinted 

Our mission is to make second-hand the first choice, and we're looking for people who want to help us get there. Every day, we work together to help our members buy and sell pre-loved clothing and lifestyle items, giving each piece a second life – or even a third.
The Vinted Group is made up of three business units that support this mission:

Vinted Marketplace is Europe’s leading platform for second-hand fashion and a go-to destination for all kinds of pre-loved items, with a growing range of categories. Our platform connects millions of members across 20+ markets, helping great items find a new life.

Vinted Go enhances the shipping experience with a vast network of over 500,000 pick-up and drop-off points, partnering with more than 60 carriers across Europe, with added services like item verification for peace of mind on high-value pieces.

Vinted Pay is the newest part of the Vinted Group, dedicated to bringing secure, reliable payments to buyers and sellers across Europe. Seamlessly integrated into the Vinted app, it helps keep every transaction safe, efficient, and easy for our members.

Founded in 2008 in Lithuania, Vinted began as a way for friends to find new homes for clothes they no longer needed. In 2019, we became Lithuania's first unicorn! Today, our headquarters remain in Vilnius, and we've grown with offices across Europe, supported by a team of over 2,000 people. Our backers include Accel, EQT Growth, Insight Partners, Lightspeed Venture Partners, Sprints, and TPG.

Information about the position 

Part of the Communications team and reporting to the Snr. Communications Manager, Financial & Business Comms, this role will primarily support our shipping business, Vinted Go, and is responsible for shaping and amplifying Vinted Go’s reputation as an emerging logistics brand. From creating and delivering responsive external communications plans in multiple European markets, to supporting the Vinted Go team in partner comms, this newly-created role will drive a range of external communications and PR.

This is a collaborative role, with the successful candidate required to work effectively with multiple stakeholders in Vinted Go and within Vinted’s corporate affairs team, to deliver communications plans, position Vinted Go positively in the market, and report on outcomes. You will also support communications needs in relation to Vinted Go’s partner network, and develop plans to capitalise on marketing efforts. 

This role will support the VP of Vinted Go in speaking engagements and interviews as needed, as well as other relevant spokespeople.

In this position, you’ll 

• Develop and deliver communications + PR activations to support Vinted Go’s business objectives.
• Develop and own messaging and Q&As related to Vinted Go, ensuring consistent communications cross-channel.
• Nurture relevant B2B, trade and business media relationships multi-market, for example in France, the Netherlands and Spain 
• Be a point of collaboration between Vinted Go, and teams across the wider Vinted business to to ensure alignment and maximise comms opportunities 
• Co-ordinate in-market news, announcements and projects for Vinted Go
• Support shared communications plans with Vinted Go’s network of logistics and delivery partners
• Tackle emerging comms risks related to our network and own-brand, working closely with colleagues in the press office
•  Advise on the best places to achieve our comms objectives, including industry events, trade media, podcasts, and support speakers 
• Partner with Vinted Go spokespeople at conferences and events, to maximise impact and help build Vinted’s Go’s industry profile as an emerging challenger brand. 

About you 

• An experienced communicator, with experience in a communications environment (agency or in-house)
• Demonstrable knowledge and understanding of the consumer logistics and delivery sector
• Top quality writing and media relations skills 
• Fluent in English, with high standard French (C1/C2 level). Dutch language skills would also be a benefit.
• Confident working cross-functionally and advising a range of stakeholders, including senior stakeholders and external partners.
• Proven experience managing media interviews first-hand
• Comfortable working in an international, fast-paced, start-up environment. 
• Issues and crisis comms experience 
• Well-versed in comms measurement, reporting and monitoring
• Ability to travel

Work perks 

• The opportunity to benefit from our share options programme
• 25 days of paid annual leave
• Newest MacBook models
• Digital mental and emotional health support and Employee Assistant Program (EAP)
• Frequent team-building events
• Home office support: we provide IT workstation equipment and a personal budget of up to €540 for home workplace furniture
• A daily lunch allowance
• ClassPass (Gym Membership subsidy)
• A personal monthly budget for shopping on Vinted
• Pension plan with total contribution of 12%, 8% by the Company and 4% by employee
• An NS mobility card
• The opportunity to spend up to 90 days per year - 21 of which can be spent working outside of the EU - on workation
• A dog-friendly office

Working at Vinted 

Individual Learning Budget

We invest in your professional growth! As part of our commitment to continuous learning, we offer an annual learning budget to support your personal and career development through courses, certifications, workshops and more.

Hybrid Work 

We’ve adopted a hybrid workplace model where 2 days in the office are recommended but not enforced. It’s up to you and your team to decide on the exact days you’ll spend working together in person.

Equal Opportunity

The Vinted Group is committed to building an inclusive workplace where people from all walks of life feel a sense of belonging. We welcome applications from people of all backgrounds, identities and life experiences. At Vinted, all applicants are treated fairly without regard to their race, age, religion or belief, sex, national origin, citizenship, gender identity, sexual orientation, disability, or any other protected characteristic.