Complex Care Assistant

A leading care group is hiring for a Complex Care Assistant to join the Total Community Care team, onsite in Taunton. The role supports a gentleman who lives at home with his daughter, helping him stay as independent as possible while enjoying everyday life. This is a position for someone who enjoys building genuine relationships and making a real difference through hands-on support and companionship.

As part of CCH Group, the employer emphasises a people-first approach. The group spans 32 care companies and employs about 14,000 colleagues, all united by a mission to ensure no one in need is forgotten. The environment is built around caring professionals and clear pathways for development, with a track record of internal progression and strong peer support. Sponsorship for applicants isn’t available for this role.

If you’re compassionate, reliable and social, you’ll likely fit well here. The job is well-suited to someone who values teamwork, enjoys helping others maintain their independence, and wants meaningful, day-to-day involvement in someone’s life through companionship, practical support and community outings.

What The Complex Care Assistant Role In Taunton Involves

The role involves 12-hour daytime support plus wake-night care, giving you the chance to provide continuity of care across a full day and night cycle. You’ll bring companionship, conversation and reassurance, helping the gentleman stay engaged with people and activities that matter to him.

Day-to-day duties blend practical support with personal attention. You’ll assist with medications and personal care, and you may be responsible for tracheostomy care as part of a broader complex-care plan. You’ll also focus on promoting independence, supporting his social life, arranging and joining outings, and accompanying him when he spends time with friends or explores the local community. Light household tasks round out the practical side of the role.

The Right Candidate For This Complex Care Assistant Role

Must-have attributes include being reliable, caring, motivated and social, with a demonstrated ability to build rapport and encourage the person you support to maintain as much independence as possible. You should also hold a full UK driving licence and have access to your own vehicle, which helps with outings and community activities.

• A full UK driving licence and access to your own vehicle
• Reliable, caring, motivated and social, with the ability to build rapport and support independence

• Experience with tracheostomy care and complex care would be desirable
• Willingness to work as part of a supportive team

Compensation And Practical Details For The Taunton Complex Care Role

The position provides a yearly salary of £34,000, reflecting the full-time, on-site nature of the work. You’ll join a team that offers a structured induction and ongoing training, with DBS clearance covered as part of the onboarding process. The employer highlights clear pathways for career growth into senior and leadership roles, plus family-friendly leave and opportunities to relocate within the network if you’re looking to broaden your experience. Additional benefits include access to discount schemes such as Blue Light Card and RAF arrangements, among others.

The shifts are designed to cover both day and night needs, and the work location is on-site in Taunton. A driving licence and access to a vehicle are important for taking the gentleman out and about in the community, as well as fulfilling some light household tasks as part of daily life. This role is suitable for someone who wants to contribute to someone’s quality of life in a practical, compassionate way and who enjoys being part of a team that supports each other.

Key eligibility details include the absence of sponsorship for applicants and the expectation that applicants can commit to the described shift pattern and location. If you’re drawn to care that focuses on independence, companionship and community involvement, this could be a good match.

Advice For Applicants For This Complex Care Assistant Role

Lead your resume with your experience in complex or personal care, especially if you’ve supported someone with tracheostomy care. If you have driving duties as part of a previous role, mention specific examples of how you facilitated outings or community activities for clients, and note your reliability and social approach up front.

When you’re proving the must-have skills, cite concrete instances where you built trust with a client and helped them maintain independence. If you have a UK driving licence and own a vehicle, include how you’ve used it to coordinate activities or manage medications and appointments, while staying mindful of safety and consent.

For interview preparation, be ready to discuss how you manage medication administration and personal care tasks with sensitivity and respect. Expect questions about how you would encourage autonomy and how you would handle challenging moments, plus scenarios about accompanying someone to social or community activities.

Ask a smart question about the care plan for the client, the team structure in Taunton, and opportunities for progression within the Total Community Care network. You could also inquire about the induction process, ongoing training, and how the company supports staff in balancing daytime care with wake-night shifts.