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Concierge Supervisor

Accor
3 hours ago
Full-time
On-site
Melbourne, 07

JobsCloseBy Editorial Insights

Accor is hiring a Concierge Supervisor for a full-time on-site role in Melbourne, guiding day-to-day operations while upholding service standards with a guest experience. You should love Melbourne and share knowledge, hold a full manual driver’s license, and work a rotating seven-day roster with a customer focus, keen attention to detail, reliability, grooming and strong communication as a team player. The role offers competitive pay, hotel stays and dining discounts, plus growth at Novotel and Ibis Melbourne Central. To apply, tailor your resume to show hospitality leadership, Melbourne knowledge, shift flexibility, and a genuine commitment to guest experience; highlight teamwork and inclusivity and confirm eligibility to work full-time in Australia.

Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

What you will be doing:

  • Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service.
  • Have a genuine love of Melbourne and a desire to share your knowledge with our guests.
  • Hold full manual driver’s license essential.
  • Have the ability to work rotating 7 day roster.
  • Be customer focused.
  • Have great attention to detail.
  • Be reliable and well groomed.
  • Be a strong team player with excellent communication and interpersonal skills

  • The successful candidate will:

  • Have a genuine love of Melbourne and a desire to share your knowledge with our guests.
  • Hold full manual driver’s license essential.
  • Have the ability to work rotating 7 day roster.
  • Be customer focused.
  • Have great attention to detail.
  • Be reliable and well groomed.
  • Be a strong team player with excellent communication and interpersonal skills.

Additional Information

ABOUT NOVOTEL & IBIS MELBOURNE CENTRAL

473 stylish rooms, a buzzing restaurant & bar, and events that leave a lasting impression. Located in the heart of Melbourne’s vibrant CBD, Pretty Boy Restaurant & Bar is a place where bold flavours meet warm hospitality, and our Conference & Events spaces set the stage for memorable moments. From high-energy breakfasts to late-night cocktails, our kitchen is always in motion - just the way we like it.

WHAT’S ON THE MENU FOR YOU?

  • A fun and dynamic team – Where every service is a masterclass in teamwork.
  • Competitive salary + hotel stay & dining discounts – Feast your way through the Accor network!
  • Learning & career growth opportunities – From the pass to the boardroom, your future’s on the menu.
  • A prime kitchen in Melbourne’s culinary scene – A playground for passionate chefs.
  • Make a difference – Join sustainability and community initiatives that matter.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.