Configuration Analyst

What Ohpen Is Looking For In an Configuration & Implementation Analyst

Ohpen, a provider of cloud-based software for mortgage lenders and financial institutions, is seeking an experienced Configuration & Implementation Analyst to join its Amsterdam team. The role centers on shaping how the platform is configured for new customers, particularly large clients, and often involves collaboration with external implementation partners. It’s a good fit for someone who enjoys solving complex stakeholder challenges and turning regulatory requirements into practical configurations.

You’ll join the Configuration & Implementation team and focus on new customer implementations for their largest clients, as well as supporting new propositions for existing customers. This is a multi-stakeholder position: you’ll act as the bridge between customers, implementation partners, and engineering, translating mortgage and regulatory rules into working configuration across Orbis Rules, DocStreet, and Mid Office components, all within a cloud-based SaaS platform.

The Work You Will Do at Ohpen

You’ll be the linking pin between customers, implementation partners, and engineering teams on large-scale implementation projects, ensuring alignment and clear ownership across the different parties involved.

You’ll take a hands-on role with implementation partners, guiding the configuration work to deliver timely, high-quality outcomes and coordinating across workstreams to keep projects on track.

You’ll translate mortgage and financial regulations into rules, calculations, and Mid Office processes, turning regulatory concepts into actionable configurations within the platform.

You’ll distinguish between standard implementation work and product or engineering changes, and hand these over to the appropriate teams with clear documentation and boundaries.

You’ll challenge customer requirements when needed, drawing on deep platform knowledge and NL market insight to propose practical, compliant alternatives.

You’ll conduct risk analysis on business process and rule changes, and propose mitigation strategies to protect project outcomes and client expectations.

The Right Candidate for This Ohpen Role

Must-Have Qualifications

• 3–5 years of proven experience as a Business or Configuration Analyst (or in a similar role), with the ability to plan and deliver independently
• Strong knowledge of the Dutch mortgage and financial regulatory landscape, and the ability to apply it to system rules and business processes
• Experience managing implementation partners or system integrators as active stakeholders on complex projects
• Excellent communication and stakeholder management skills, comfortable engaging with senior client and partner stakeholders
• Technical system expertise, ideally with rules engines, configuration tools, or comparable Mid Office / Core Banking components
• Based in Amsterdam or the surrounding area, as travel to client sites is required

Nice-to-Have Qualifications

• Dutch language skills are a strong plus

Pay and Practical Details for This Role

The role is full-time and onsite in Amsterdam, NL. Travel to client sites is a requirement, reflecting the role’s focus on large implementations with major clients and external partners.

Ohpen emphasizes a collaborative environment with chances to work on high-impact projects for prominent mortgage lenders, offering opportunities for professional growth and ongoing development within a team that values your expertise.

Tips for Applicants for Ohpen’s Configuration & Implementation Analyst Role

Lead with the exact experience Ohpen is seeking. Put 3–5 years of relevant work as a Business or Configuration Analyst right at the top of your resume, and highlight examples where you planned and delivered work without supervision.

Show how you’ve handled real-world partner relationships. Include concrete projects where you managed implementation partners or system integrators on complex initiatives, and describe the outcomes you drove through strong collaboration and clear expectations.

Demonstrate NL regulatory know-how in context. Provide examples of translating Dutch mortgage rules or financial regulations into concrete system configurations, calculations, or Mid Office processes that improved compliance and efficiency.

Be ready to talk about multi-stakeholder environments and to ask a targeted question. Prepare a short story about a multi-party project you led, including how you challenged requirements when needed, and consider asking how Ohpen balances standard configurations with product or engineering changes on major accounts.