Coordinator - Family Programs

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MacKillop Family Services is hiring a full-time Coordinator for Family Programs in Port Hedland to lead service delivery across IFSS, FCSS and OOHC, supervise Case Managers and Support Workers, manage referrals, and coordinate with the Department and partner agencies to deliver safe, culturally appropriate services. The role offers a salary of $119,089–$124,065 plus super, a $5k Pilbara remote allowance, and salary packaging. Essential qualifications include a relevant tertiary degree (Psychology, Social Work or related), knowledge of Aboriginal culture, strong written and verbal communication, and case-management experience in child protection and out-of-home care. Apply addressing all criteria; drivers license, Working with Children Check, NDIS check, and clear criminal history required; Aboriginal people strongly encouraged to apply.

MacKillop Family Services is committed to improving employment opportunities and outcomes for Aboriginal and Torres Strait Islander people. As a measure to achieve equality and support, Section 51 of the Equal Opportunity Act 1984 (WA) will apply to this position. Aboriginal people are encouraged to apply and are preferred for this position.

In additional a $5000 remote allowance for all Pilbara employees.

$119,089 - $124,065 + Super + $5k Allowance + Salary Packaging Benefits

About the role:

The coordinator oversees service delivery to families and is responsible for liaison with stakeholders for the service as well as reporting to the Department. The coordinator will work with the Manager Pilbara & NT Services, other Mackillop staff and the Dept. of Communities to ensure the development and implementation of therapeutically oriented, culturally appropriate, and safe services. 

The coordinator will establish and maintain positive relationships with the key stakeholders and partner agencies relevant to the Services to ensure a co-ordinated, effective, and timely response to children and families, be responsible for accepting, allocating and managing referrals, provide supervision and support to the Case Managers and Support Workers located in Port Hedland and Roebourne to ensure high quality service provision, be actively engaged in service level networking and service and community development initiatives, carry a small case load and provide support to others as required, ensure a Community Support Network for each family is established and supported including identifying potential network members and actively encourage and support participation of family, community, and significant others where possible.

This is a Full-Time opportunity based in Port Hedland, WA within our IFSS, FCSS and OOHC Programs. The position reports to the General Manager, Pilbara and NT.

Key Selection Criteria:

To be successful in this role, the incumbent will have:

• A knowledge and understanding of Aboriginal culture and values and an awareness of the current issues faced by Aboriginal children, young people, and their families.
• An appropriate tertiary qualification in Psychology, Social Work, or a related discipline is essential. • Excellent communication skills, both verbal and written.
• Excellent interpersonal skills, with a demonstrated capacity to work collaboratively with others and exercise influence in a diversity of contexts.
• Ability to participate collaboratively and constructively within teams of peers, staff, and other stakeholders, as well as initiative and effective personal judgement when working alone.
• Experience in case management with an understanding of the child protection and the out-of-home care service system. 

Please address the full Key Selection Criteria outlined in the PD as part of your application.

For a full position listing, please click APPLY. The Position Description is available for review at the bottom of the page.

For more information, please contact:

Natasha Bargeus at [email protected]

Our offer:

• Generous Salary Packaging (helps increase your take home pay)
• Ongoing Career Development, Education and Training 
• Employee Assistance Program – free and confidential counselling, coaching and emotional support for work and personal challenges
• Click HERE to find out more about becoming a member of the MacKillop Family Services team and what further support we have to offer our employees.

You must have a:

• Valid and current Driver’s Licence;
• Satisfactory Criminal History Check (paid for by MacKillop);
• Valid Employee Working with Children Check;
• Valid and current NDIS Workers Screening Check (for risk assessed / client facing roles). MacKillop can assist successful candidates with their application.

Our Commitment:

MacKillop celebrates and draws strength from diversity and respects the dignity of all people. Every person at MacKillop has the right to be safe and to be treated justly. We value every person’s ability, cultural or linguistic backgrounds, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio-economic status, and age.

It is our goal that MacKillop Family Services continues to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this position.

Shortlisting for this position may commence immediately so please submit your application as soon as possible.