Customer Assistant - Operations - Ashton Moss

JobsCloseBy Editorial Insights

Marks & Spencer is seeking a part-time Customer Assistant in Operations at Ashton Moss. This is a physically demanding, high intensity role that keeps stores running, with duties spanning stock control, deliveries and the behind the scenes work that keeps the shop floor full, clean and ready for customers. You will need to be fast, accurate and proactive, able to move across the wider store, and comfortable using digital tools to track deliveries and manage stock. Flexibility is essential as the two week rota includes early mornings, weekend shifts and shifts across the wider store. Applicants must be 18 or over due to operating mechanical equipment. To apply, tailor your CV to show reliability, teamwork, digital savvy and a readiness to work with pace.

Work Pattern

Week 1

Monday: 12:30 to 20:30  
Wednesday: 12:30 to 20:30  
Friday: 07:00 to 15:00  
Saturday: 07:00 to 15:00

Week 2

Sunday: 09:00 to 17:00  
Tuesday: 12:30 to 20:30  
Thursday: 05:30 to 13:30  
Friday: 07:00 to 15:00

Under 18 disclaimer
This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. 

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.  

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today.