Customer Development Executive - SI

JobsCloseBy Editorial Insights

Colgate-Palmolive is looking for a Customer Development Executive in Auckland to provide admin and analytical support to the Foodstuffs CDM team, ensuring smooth relationships and accurate system management for new products, forecasts, promotions, and price entries. The role backs up CDMs and Territory Managers, prepares customer documentation, and collaborates with Retail Marketing and Logistics. Key focus areas include forecast accuracy, promotional execution, SOX invoice checks, and maintaining promotional grids and templates for launches. Requirements: tertiary degree, minimum two years’ business experience, FMCG exposure beneficial. To apply, tailor your resume to demonstrate forecasting and ROI analysis, system improvements, strong communication and collaboration, and a genuine fit with Colgate’s Caring, Inclusive, and Courageous culture and onsite Auckland work.

No Relocation Assistance Offered
Job Number #175483 - Auckland, North Island, New Zealand

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
 

Title:  Customer Development Executive

Location: Auckland

Role Summary: 

The purpose of this role is to provide administrative and analytical support for the Foodstuffs Customer Development Team to ensure the business relationships run smoothly and efficiently.

The role is responsible for maintenance of Colgate Palmolive promotional systems including new products, forecasts and promotion entry and supports the assigned Customer Development Managers (CDMs), assisting them with the compiling of customer documentation, Territory Manager communications as well as internal communications. 

This role will work closely with Customer Development Managers, Territory Managers as well as cross-functionally with Retail Marketing and Customer Service & Logistics functions.

Responsibilities:

 System Management

• Thorough analysis and implementation of new product forecasts, forecast reviews, transition changes, promotional strategy changes and full year submission across assigned accounts

• Checking of account confirmations and firming promotions to send to SAP

• Daily corrections from price discrepancies as required

• Weekly checking of actuals vs forecast and making adjustments as necessary

• Updating promotional deals as required due to strategy changes and/or price list changes

Account Support

• Back-up point of contact when Key Account Manager is unavailable

• Promo Advice compilation and sending to Territory Managers

• Checking of credit claims and first level sign off

• SOX auditing of head office invoices

• Promotional Grid and Ranging list maintenance

• Creation of store specific reviews as required

• Creation of new product templates for new launches for FSSI

• UMPC support

Meetings/Presentations

• Reviewing forecasts and presenting to Demand Review (monthly)

• Pricing and Promotional Reviews at Sales WIP (weekly)

• 13 week Sales review and presentation at New Products Meeting (monthly

Required Qualifications:

• Tertiary Degree required

• Minimum 2 years business experience

• FMCG industry experience would be beneficial

Preferred Qualifications:

• Business & financial analysis

• Promotional effectiveness (ROI)

• Effective execution

• Consumer & Customer focused

• Excellent communication and teamwork / collaboration skills

Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives  to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

#LI-On-site