Customer Transformation - Manager

JobsCloseBy Editorial Insights

PwC is seeking a Customer Transformation Manager in Wellington for a full-time onsite role, leading Salesforce consulting across client engagements, blending analysis, solution implementation, and training to drive operational efficiency and strategic outcomes. As a Salesforce generalist you’ll shape delivery, own projects from planning to completion, mentor teams, and partner with leadership to uphold quality, timelines and client value while modeling integrity and PwC values. The role rewards pragmatic problem solving, cross-functional collaboration, and the ability to navigate difficult conversations, with an emphasis on professional standards and independence. Tips: tailor your CV to Salesforce projects, include end-to-end delivery and measurable results, highlight leadership, coaching, and budget/timeline management, showcase relevant certifications, and prepare STAR stories. Sponsorship available, onsite in Wellington.

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Management Level

Manager

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

Yes

Job Posting End Date