Demand Manager

JobsCloseBy Editorial Insights

Etihad Airways is hiring a Demand Manager to maximize network revenue from a base in Abu Dhabi, working full time onsite. You will forecast demand with precision, analyze demand patterns and market trends, monitor competitors, and collaborate with commercial, network planning, alliance, sales, e-commerce and loyalty teams to align pricing and revenue strategies with PRASK targets. Responsibilities include accurate multi dimensional forecasting (class, departure time, day of week, origin and destination), peak period and event management, performance review, and using revenue management tools such as PROS, Origin and Destination systems, GDS, DDS, and reporting tools like Tableau. The ideal candidate has five years in a numerate analytics role, a degree, and strong airline system experience. For applicants, quantify your revenue impact, show data driven decisions, and demonstrate cross functional collaboration and a continuous improvement mindset.

Job Description

As a Demand Manager at Etihad Airways, you will play a crucial role in maximizing revenue through accurate demand forecasting, in-depth analysis of demand patterns, market trends, and competitor strategies. You will collaborate closely with cross-functional teams to develop and execute strategies that contribute to achieving network PRASK (Passenger Revenue per Available Seat Kilometer) targets.

Accountabilities

• Revenue Optimization: Achieve monthly revenue targets and maximize network revenue through accurate demand forecasting and strategic revenue management tactics.
• Accurate Forecasting: Precisely forecast demand, ensuring detailed mapping at multiple dimensions (e.g., Class, time of departure, day of week, Origin, and Destination), especially during peak periods and special events.
• Peak Management: Strategically manage revenue during peak times and special events to capitalize on demand fluctuations.
• Competitive Analysis: Monitor competitor pricing and market trends to identify opportunities and threats and adjust strategies as necessary.
• Performance Analysis and Data-Driven Adjustments: Track and analyse revenue performance metrics, conduct regular performance reviews, and make data-driven recommendations for improvements. Refine demand trends, validate system outputs, and ensure accurate Origin and Destination data to optimize revenue management inputs and network optimization results.
• Collaboration: Work closely with all commercial departments, Network Planning, alliance, sales, e-commerce, marketing and loyalty, to ensure pricing and revenue strategies align with overall business objectives.
• Systems and Tools: Utilize revenue management software and tools effectively to support decision-making and optimize revenue opportunities.
• Continuous Improvement: Identify and implement process improvements to enhance revenue outcomes continuously.
• Project Involvement: Provide expertise in demand strategies for revenue management projects.

Qualifications

• Educated to degree level or with relevant analytical experience.
• 5 years working experience in a numerate and analytical role.
• High familiarity with airline systems, such as PROS, Origin & Destination Systems, GDS, DDS, and reporting tools as tableau, zenztech.

Additional Information

Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.

To learn more visit www.etihad.com

Recruitment Fraud Alert
Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.