Diagnostic Technician

JobsCloseBy Editorial Insights

Canberra Toyota Belconnen is seeking a Diagnostic Master Technician to lead diagnostics in a busy workshop, mentor staff, engage with customers and drive KPI outcomes while overseeing repairs and warranty claims. The ideal candidate holds Cert III in light vehicle automotive, has at least five years post trade experience and dealership exposure, and can thrive in a fast paced team environment with strong leadership, road testing and collaboration with Service Advisers and Parts. The role offers a competitive salary, incentives and ongoing training within a national leader. To apply, tailor your CV to prove diagnostic mastery, KPI success, leadership and customer service, and include concrete metrics and mentoring examples, while reflecting our core values of Integrity, Inclusiveness, Owner’s Mindset and Agility.

Canberra Toyota Belconnen
 
Diagnostic Master Technician
 
 
We have an exciting and new opportunity for a Diagnostic Master Technician to join our team at Canberra Toyota Belconnen. This role is responsible for conducting Diagnostics within the day-to-day operations. Using your vast mechanical knowledge and exceptional organisational skills to ensure customer satisfaction and to meet the Dealership targets.

About this role: 

• Part of the workshop team
• Create a positive workplace environment
• Coach and mentor workshop staff
• Customer interactions and road-testing
• Quality control
• Comply with manufacturer KPIs
• Diagnostics
• Work with management to achieve business KPIs and targets
• Oversee vehicle repair, procedures and warranty claims
• Provide support with Service Advising and Parts Advising

Must haves:

• Cert III light vehicle automotive
• Minimum 5 years post trade qualification
• Dealership Experience highly regarded 
• Ability to demonstrate leadership qualities in a busy fast paced environment
• Ability to interact and engage with Customers
• Team orientated
• Driven to maintain a high standard and reach KPI targets

What's on offer:

• An attractive salary package 
• Incentive structure
• Exposure to the latest and greatest way of servicing - be at the forefront of industry change 
• Work alongside a team & manager committed to your professional success and development
• Ongoing Brand training
• Access to ongoing professional development and career progression within a national leading organisation
• Discounted health insurance
• Employee purchase policy
• Discounted finance and insurance

Our dealerships pride themselves on customer service and cultivating a safe, productive and positive work environment. If this sounds appealing to you, please apply today! 

As part of Eagers Automotive, we strongly believe in our Core Values: Integrity | Inclusiveness | Owner’s Mindset | Agility