Digital Communication and Engagement Advisor

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Hamilton City Council seeks a Digital Communication and Engagement Advisor to drive content and community dialogue across Facebook, Instagram, LinkedIn, YouTube and TikTok. You’ll plan campaigns, deliver photography and video, and actively engage residents in comments to build genuine connections. Key requirements include at least five years’ social media and community management in a similar sized organization, a degree in communications or equivalent, strong content creation skills, and a proven track record leading digital engagement projects plus experience with community management tools, email marketing and analytics. To apply, view the position description, tailor your application with measurable outcomes and a portfolio, and submit by 20 August 2026. Salary starts at 91,500 with flexible working and wellbeing benefits.

Company Description

As part of our Hamilton City Council team, you’ll be improving the wellbeing of Hamiltonians alongside more than 1400 people, in 28 business units, across 20 sites.

The scale of what we do is massive and the people who do it are passionate. We’re proud of the work we do and the difference we make in our community.

Our Communication and Engagement Unit is here to connect the community with Council. We work as strategic partners across our organisation to keep our residents informed and involved with the decisions Council makes.

Being a part of Hamilton City Council is a chance to impact a city, add value to our community, embrace challenges and grow your career.

Job Description

He angituutanga: The opportunity 

We’re looking for an experienced and collaborative Digital Communication and Engagement Advisor to help us on our journey to be the leading community-focused Council.

Whether you’re filming Councillors and staff, showcasing our amazing parks and reserves or creating a fun, on-trend video about our latest public consultation, you’ll produce content that gets Hamiltonians informed, engaged and talking!

What you’ll do:

• You’ll plan and deliver social media campaigns across Facebook, Instagram, LinkedIn, YouTube, TikTok and other digital channels.
• From creating standout photo and video content to joining conversations in the comments, you’ll build genuine connections between Council and our community around the things that matter to Hamiltonians.

This is your chance to see your ideas make a real impact across our city. You’ll work alongside motivated colleagues who love to create, innovate and have fun while delivering great outcomes for our community.

Qualifications

Oo puumanawa me oo wheako | Your skills and experience 

We're looking for someone who is curious, creative and community-focused, loves building relationships with a wide range of people, and finding fresh, engaging ways to connect audiences with the things that matter most to them.

You'll also bring: 

• Extensive photography and videography (content creation) experience
• A degree in communication, or other relevant tertiary qualification
• At least five years’ experience with social media and community management in a similar sized or larger organisation
• A track record of successfully leading digital communication and engagement projects
• Experience using community management tools, email marketing and analytics
• A love of working with diverse people.

Additional Information

He aha te wariu o te utu kaimahi? | What’s the salary?

The recruiting range for this role starts at $91,500 per annum.

Ngaa waahi whakarato painga kei a maatou: What we offer 

• Flexible by choice; an award-winning flexible working policy.
• Opportunities for professional development.
• Two Wellbeing days per year.
• Free health insurance through Unimed including hospital/surgery grade cover and discounted. membership rates for family members.
• Free annual health checks and flu vaccination.
• Ability to purchase additional annual leave.
• Eye testing/glasses cost reimbursement.
• Discounted purchases from local businesses; gym memberships, cafes, dentists, hairdressers and many more.

If you’re a creative content maker who gets a buzz from connecting with people online, we’d love to hear from you.

Me Tono Inaaianei!: Apply Now! 

• View the position description.
• Click apply
• ​Complete your application.

Applications close on 20 August 2026

Note: We will be shortlisting as we receive applications.

All candidates will be notified of the outcome on their application via email. Short-listed candidates will be required to complete an interview process, reference checks and a criminal check. If this role is Safety Sensitive a pre-employment medical including drug and alcohol test will be required. View more information about these checks and our commitment to the Privacy act here by clicking here.

This role is covered by the Children’s Act 2014, which means that shortlisted candidates will be required to undergo all safety checking requirements under the Act before commencing employment, as well as during employment.

It is important to us that we support you throughout our selection process (interview and assessments). If you have any access needs during this process, let us know in advance so we can make sure these are met.

As a council, we believe in creating a welcoming environment where everyone feels valued and belongs. We value inclusiveness (Kotahitanga) – we respect and value the unique perspectives, experiences, and talents that everyone brings. 

This role is being sourced directly. If/where Hamilton City Council requires the support of a recruitment agency, we will seek this support from our panel of selected agencies. Hamilton City Council will not be responsible for, and will not pay, any commissions, fees or other payments related to unsolicited contact.