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EH Parts Order Coordinator

Nabors
1 day ago
Full-time
On-site
Dubai, 03

JobsCloseBy Editorial Insights

Dubai based, full-time onsite, Nabors seeks an EH Parts Order Coordinator to manage Houston-sourced parts orders for the Eastern Hemisphere, including UAE, Saudi Arabia, and Indonesia. You’ll serve as the hub among customers, EH Parts Sales, Houston Operations, Magnolia Warehouse, Logistics, and other stakeholders to ensure ERP-created orders are priced accurately, fulfilled on time, and communicated through the lifecycle. Key duties include processing and expediting orders, monitoring open orders and backlogs, coordinating picking packing and shipments, and delivering open order and backlog reporting. Ideal candidates bring 3+ years in order management, ERP experience, strong Excel, and knowledge of order-to-cash and procure-to-pay. Emphasize cross-functional coordination and regional shipping in your application, and quantify backlog reductions and on-time delivery improvements where possible.

The EH Parts Order Coordinator is responsible for ensuring the efficient processing, tracking, and fulfillment of parts orders sourced from Houston for customers across the Eastern Hemisphere (EH) region, including UAE, Saudi Arabia, and Indonesia.

The role serves as the central coordination point between customers/ intercompany EH Parts Sales, Houston Operations, Magnolia Warehouse, Logistics, and other internal stakeholders to ensure orders are processed accurately, shipped on time, and communicated effectively throughout the order lifecycle.

Primary Responsibilities

Parts Order Processing

  • Review customer purchase orders and create sales orders in the ERP system.

  • Verify pricing, availability, delivery requirements, and order accuracy.

  • Ensure timely processing of customer orders and expedite urgent requirements.

  • Maintain order integrity from order receipt through final delivery.

Order Fulfillment Management

  • Monitor all open orders and proactively drive completion.

  • Coordinate directly with Houston Parts Sales and Magnolia Warehouse to ensure timely picking, packing, and shipment.

  • Follow up on stock availability, backorders, shipment schedules, and delivery commitments.

  • Escalate issues impacting customer deliveries and revenue recognition.

Reporting & Business Support

  • Prepare and maintain open order reports and backlog summaries.

  • Monitor aging orders and identify opportunities to improve cycle times.

  • Support monthly sales forecasting and revenue tracking activities.

  • Assist management with reporting on order performance and operational challenges.

Others

  • Responsible for performing duties in accordance with the company’s policies, procedures, and quality objectives
  • Have necessary authority to make decisions within their scope of work and escalate issues as needed and collaborate with relevant stakeholders to ensure operational effectiveness.
  • Accountable for the quality, accuracy, and timeliness of their work, as well as for reporting any nonconformities or risks that may impact quality, legal compliances, safety, environment, or customer satisfaction.
  • Support and participate in achieving organizational QHSE objectives.

Other duties may be assigned

Qualifications

Experience

  • 3+ years of experience in order management, customer service, supply chain, or logistics coordination.

  • Previous experience working with ERP systems and sales order processing.

Technical Skills

  • ERP system experience (Visual, D365, SAP, Oracle, or equivalent).

  • Strong Microsoft Excel and reporting skills.

  • Understanding of order-to-cash and procure-to-pay processes.

  • Knowledge of inventory and warehouse operations is an advantage.

Nabors is a leading provider of advanced technology for the energy industry. With operations in about 20 countries, Nabors has established a global network of people, technology and equipment to deploy solutions that deliver safe, efficient and responsible hydrocarbon production. By leveraging its core competencies, particularly in drilling, engineering, automation, data science and manufacturing, Nabors aims to innovate the future of energy and enable the transition to a lower carbon world.

Equal Opportunity Employer

Nabors is committed to providing equal employment opportunities to all employees and applicants and prohibiting discrimination and harassment of any type without regard to race, religion, age, color, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.  This applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.  To learn more about our Fair Employment practices, please refer to the Nabors Code of Conduct.