Enterprise Account Executive

JobsCloseBy Editorial Insights

SendBird seeks an Enterprise Account Executive to own 15 strategic accounts and drive outbound pipeline in a fast-paced enterprise SaaS environment, partnering with stakeholders to bring Agentic AI into customer journeys. You will close enterprise deals, nurture a 3-5x pipeline, maintain strong customer-focused activity, and help grow the business. Ideal candidates have 5-7 years of technology sales, a relentless work ethic, high energy and a positive, collaborative mindset, and strong alignment with SendBird values; added value if you have formal SaaS training or enterprise developer experience. To apply, quantify wins, demonstrate outbound success, and write a concise note on how you will accelerate outcomes with AI agents while thriving in SendBird’s flexible, collaborative culture.

Sendbird is on a mission to build the AI workforce of tomorrow. Sendbird is the omnichannel AI agent platform enterprises choose to elevate the customer experience by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. We are the omnichannel AI agent platform enterprises choose to elevate customer experience. Trusted by 4,000+ of the world’s most popular apps—including industry leaders like Match Group, Rakuten, Yahoo, and Coupang—Sendbird powers over 7 billion messages every month.

We are building a high-performing sales team at Sendbird and are looking for a Enterprise Account Executive to partner with and challenge our largest, most complex customers to incorporate Agentic AI into their user experience. You will be responsible for approximately 15 strategic accounts, working closely with key stakeholders. We value a tenacious work ethic and relentlessly resourceful people. This role is an East Coast remote position within the United States.

What You Will Do

• Close enterprise-level customers in a fast-paced and high-intensity environment
• Focus on an outbound, self-sourced approach
• Quickly build and nurture a 3-5x qualified sales pipeline
• Maintain an extremely high level of customer-focused readiness and activities
• Be willing and able to help grow the company in a multifaceted environment

What You Bring

• 5-7 years of technology sales experience
• Relentless work ethic and dedication towards customers
• A fast learner with a high level of energy, positivity, and a sense of humor
• Strong alignment with company values

Added Value

• Formal SaaS sales training in an extremely competitive sales environment
• Experience at a top-notch professional firm (investment banking, management consulting, etc)
• Experience selling cloud-based and/or middleware solutions
• Experience selling to enterprise-level developers and product teams
• Experience in vertical industries (retail, health care, finance, ecommerce, travel and hospitality, etc.)

Our UK benefits include (but are not limited to)

• 25 days PTO, 8 paid public holidays, 2 volunteer days, plus a rest/rejuvenation and birthday day off
• Parental leave after 12 months of employment for both mothers and fathers (birth parents, adoptive parents, and surrogate parents included)
• Congratulations and Condolences Leave and Allowance
• 6% employer contribution to the employee's pension fund
• Sendbird UK offers private health insurance, which includes GP consultations, mental health support, parent accommodation and home nursing, a Healthcare Cash Plan, Life Insurance and Employee Assitance Programme
• Wellness Boost: a reimbursement of up to £65 each month for expenses ranging from gym memberships to fitness classes, fitness equipment, messages, or counseling
• Be Your Best Self: An annual stipend of £2,000 (prorated by start date) for expenses ranging from professional development classes and training to personality assessments, gym memberships, books, fitness classes, mental health services, and massages
• Mobile Phone Boost: 50% of your monthly phone bill up to £50 eligible for reimbursement
• Home Internet Boost: £45 per month to support your home internet cost
• Commute Boost: £3000 annual budget

Flexible Work Policy

We offer a flexible work schedule at Sendbird.  We also value collaboration and relationship building.  With those values in mind, we require all employees within an hour's commute range of their local office to gather with their team in the office three days per week as a minimum.  Some of our roles require a more frequent in-office schedule.  Please work with your manager to understand the office time requirements for your position.

What diversity and inclusion mean to us

There is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you.

About Sendbird

Combining omnichannel AI and battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale. 

Trusted by 4,000+ leading apps—including DoorDash, Match Group, Noom, and Yahoo Sports—Sendbird powers over 7 billion conversations every month, offering exceptional reliability, security, and compliance that meet enterprise-level demands.

Headquartered in California, Sendbird is backed by ICONIQ, SoftBank, Tiger Global, Y Combinator, and other reputable investors.