Europe IT Specialist

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JFrog is seeking a Europe IT Specialist for a hybrid London role at King’s Cross, three days in the office and two remote, to deliver end-user support and maintain core systems. You’ll handle IT operations from hardware setups to account troubleshooting, with Mac and Windows experience and software deployment. Key experience includes Okta and SSO, Windows Server AD, Google Workspace, Zoom Rooms, and TCP/IP DNS DHCP. Requirements: 3+ years in IT support, macOS and Windows, a strong learning mindset, and the ability to thrive in international teams. To apply, tailor your resume to show cross-platform support, security standards, incident handling, results, and alignment with Liquid Software and DevSecOps.

Hybrid role, based at our London King’s Cross office. We work from the office three days a week, with the remainder remote.

At JFrog, we don't just secure and accelerate software - we empower our partners to drive global innovation.

JFrog is reinventing DevSecOps to help the world's greatest companies innovate. This is a special place with a unique combination of brilliance, spirit, and just all-around great people. Thousands of customers, including the majority of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery—a concept we call “Liquid Software.”

We are seeking a responsive, highly productive IT Specialist to work closely with the global IT team to ensure best-in-class support to our frogs worldwide on high security and IT standards.  We’re looking for someone willing to Work Hard, in a super dynamic and fast-evolving environment, to join our growing swamp and make software liquid with us! To succeed, you must be proactive, a fast learner, a great executor, and most importantly, a team player at heart!

As an IT Specialist you will…

• Provide end-user technical support and manage the core systems and network.
• Handle the day-to-day IT operations, from hardware setups to account troubleshooting, and provide best-in-class client-side support.
• Hands-on experience across a wide IT scope, including Mac and PC hardware, software applications, and OS support experienc,e including installation, configuration, and troubleshooting.

To be an IT Specialist in JFrog you need…

• 3+ years of experience in an IT Support role.
• Experience in supporting macOS & Windows operating systems.
• Experience with Okta and SSO applications.
• Experience with Windows server technologies like AD and Google Workspace Apps.
• Experience with Conference rooms (Zoom Rooms).
• Knowledge of TCP/IP, subnetting, DNS, and DHCP - Plus!
• A desire to learn and grow with the team as our needs and mission evolve - Must!