Executive Assistant, Central Business Services (Kitchener)
DeloitteDeloitte is looking to fill an Executive Assistant role in its Central Business Services team in Kitchener, Ontario. It’s a permanent, full-time position that supports a hybrid way of working, with some days in the Kitchener office as business needs require. The reference code for this opportunity is 135076. As a firm, Deloitte emphasises a purpose to make an impact that matters and to help people, organizations, communities, and countries thrive by building a better future. If you value a collaborative environment, strong leadership support, and opportunities to grow, this could be a good fit.
In this role you’ll partner closely with senior leaders, helping them manage calendars, coordinate travel, handle inbox flow, and support events and activities from start to finish. You’ll be part of a team that handles administrative tasks for clients and partners, with a focus on growth, connection, and continuous on-the-job learning. The office environment prizes professionalism, diplomacy, and clear communication, with an expectation that you’ll contribute to a strong culture of service for internal and external stakeholders.
In the driver’s seat of executive support
The Executive Assistant sits within a fast-paced Central Business Services group that partners with Partners to streamline operations and free up leaders to focus on higher-value work. The role blends strategic logistics with day-to-day administration, and it requires you to be comfortable working both independently and as part of a team. While the hybrid model offers flexibility, there are times when in-person collaboration at the Kitchener office is necessary to keep initiatives moving smoothly.
Your day-to-day will revolve around coordinating calendars and travel, managing the inbox, handling time and expense processes, and organizing both virtual and in-person meetings. You’ll attend meetings when needed, take minutes, and help with the end-to-end logistics for staff and client activities. Distributing communications and providing peer-to-peer support are also part of the rhythm, all with a client-service mindset and a eye for detail.
The must-have essentials for the role
- Between one and five years of executive-support experience in a client-service driven, fast-moving setting or comparable transferable skills
- A proven focus on service excellence, attention to detail, and a mindset geared toward continuous improvement
- Proactive, solutions-oriented thinking and the ability to troubleshoot with a forward-looking approach
- A collaborative style and the capacity to support up to four Partners
- Comfort with rapid changes and the ability to adapt quickly
- Strong Microsoft Office proficiency (Outlook, Word, Excel, PowerPoint) and a quick learner of new technologies and AI-driven tools
- Professional, diplomatic English communication and polished interpersonal skills
Nice-to-haves to differentiate your application
- Previous experience in a professional services firm
- Fluency in French and Spanish
Pay, benefits and practical details
The role offers a salary range of $47,000 to $78,000 CAD per year, with eligibility for a bonus program. Deloitte emphasises a Total Rewards approach that recognises contributions, supports wellbeing, and helps people grow within the firm.
As part of Total Rewards, there are specific benefits you’ll see in practice, including $4,000 per year dedicated to mental health support benefits and a $1,300 flexible benefit spending account. The firm also marks its calendar with firm-wide Deloitte Days and Development and Innovation Days, while continuing to offer flexible work arrangements and a hybrid structure to suit different needs. The position is located in Kitchener, Ontario, with in-person work required on occasion to meet business needs.
Deloitte’s approach to inclusion and accessibility is part of the recruitment experience. The company invites applications from diverse communities and provides accessible options for accommodations during the process, including contacts such as [email protected] and [email protected], along with references to its inclusion and reconciliation plans and initiatives. The firm also recognises it sits on traditional and treaty lands across Canada and commits to respectful collaboration with Indigenous communities.
The next steps for this role are anchored in Deloitte’s commitment to meaningful work and leadership development. The company notes its belief that potential comes to life when people are themselves and supported to grow into leadership roles, with opportunities to pursue multiple career paths within the firm.
Tips to help your application stand out
Highlight your executive-support experience up front on your resume, especially if you’ve supported multiple Partners or led calendar management, travel planning, and complex meeting logistics in a fast-paced environment.
When you describe your must-have skills, bake in concrete examples: show how you juggled multi-time-zone calendars, coordinated complex domestic and international travel, and handled time-sensitive emails and approvals with calm, proactive problem-solving.
Be ready to discuss your approach in interviews: share a scenario where you anticipated a scheduling conflict and proposed a solution that kept a project on track, or how you managed competing priorities while maintaining professional diplomacy with stakeholders.
End with a smart question that reflects the role’s reality, such as asking about the team structure in Central Business Services, how often you would work directly with up to four Partners, or which AI-driven tools the team uses to streamline scheduling and communications.