Facilities Coordinator

JobsCloseBy Editorial Insights

Join Cushman & Wakefield’s Westpac Facilities Management team in Auckland as a Facilities Coordinator. This onsite role focuses on KPI delivery through strong customer and contractor engagement and solid administration. Key duties include managing reactive and PPM invoicing, maintaining FM billing files, driving WIP to completion, and acting as the first contact for aged debt, plus preparing client billing files and expenditure and budget reports for client meetings. Ideal candidates have five years’ admin experience, two in facilities, with problem solving, planning and communication. Development potential exists in 12 months. To apply, tailor your CV to highlight invoicing, budgeting, reporting and stakeholder engagement with KPI examples and client-ready documentation.

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Job Title

Facilities Coordinator

Job Description Summary

We are looking for Facilities Administrator to join our Westpac Facilities Management team. This role has a strong focus on KPI's and requires skillsets with excellent customer/contractor engagement, operational experience and administration skills.

Job Description

 

Job Description:

Key Responsibilities

• Manage reactive invoicing including resolving of any queries

• Manage PPM invoicing including resolving of any queries

• FM Billing files

• Actively manage WIP to completion – ensuring work orders are closed and invoiced

• Acting as the first point of contact for aged debt for both client and clients tenants

• Preparation and review of Client Billing Files

• Preparation of client reports (Expenditure Trends and Actual vs Budget tracking)

• Attend and participate in client and vendor meetings. Present financial reports  

 

What We’re Looking For

• Minimum of five years administration experience, with at least two years in a facilities or property specific role.

• In depth knowledge and experience in a facilities/property call centre environment

• Problem-Solving Ability- Excellent problem-solving skills and the ability to think on your feet

• Planning ability – ability to prioritise a varied workload

• Customer Service Skills- Excellent customer service skills and effective communication skills (verbal and written)

• Strategic Thinking - Ability to think strategically and prepare professional high-quality documentation ready for submission to the client

• Development opportunity to move to a Facilities Co-ordinator role in the next year for the right candidate

 

 

 

 

INCO: “Cushman & Wakefield”