Financial Crime Investigator

JobsCloseBy Editorial Insights

Westpac in Auckland is seeking a Financial Crime Investigator for a fulltime onsite or hybrid role to help prevent fraud, money laundering and terrorist financing. You’ll run end-to-end investigations, interview victims and witnesses, gather evidence, and make remediation recommendations while upholding bank and industry standards. The role rewards integrity, strong process discipline, and the ability to build solid relationships within Westpac and with external agencies. Ideal candidates bring significant investigative experience in financial services, government or law enforcement, solid evidence gathering and decision-making skills, resilience and adaptability, and ideally IT, Law, Commerce, Criminology or ACAMS/ACFE qualifications. Apply with a CV and cover letter, tailoring examples of investigations, training delivery, and stakeholder management; applications close 19 February 2026.

• Competitive salary + a range of leading employee benefits

• Hybrid role + centrally located offices in Britomart + WFH options available

• Develop your career with Westpac!

Mō te tūranga | About the Role

This is a role where you can positively contribute towards investigating and helping to prevent fraud, money laundering and terrorist financing.

Reporting to an Investigation Manager, you’ll conduct investigations into a range of different incidents including fraud, scams, criminal acts, money laundering and terrorist financing that may result in financial loss or reputational harm against the Bank.  This will involve full, end-to-end investigations which include interviewing, taking statements from victims, witnesses or suspected offenders, as well as seeking and monitoring remediation or reparation.

As a subject matter expert, you will also answer questions from Westpac employees or customers, it’s all about the detail.

In this autonomous and detail-driven role, your integrity and understanding of process and procedure will be your biggest assets.  You’ll ensure your interviews and evidence are handled according to Bank and industry standards.  You’ll also identify systemic or procedural failures and make recommendations for strengthening the control environment. You will have good networking skills and have the ability to build strong relationships both within Westpac and with external agencies.

Nā tāu rourou | What will you bring?

What you’ll need to succeed:

• Ideally you will bring significant experience working in an Investigative role in financial services, government, or law enforcement organisation

• Sound knowledge and experience in the Investigation process

• Ability to identify and gather evidence, and make decisions accordingly

• Passionate about making recommendations for procedural improvement

• Strong communication skills, including ability to develop and deliver investigative training to the team and wider business

• Ability to be a team player, mentor and coach fellow team members

• Exceptionally strong stakeholder management skills

• The ability to demonstrate resilience, embrace challenges and change in an ever evolving industry

• Tertiary qualification in IT, Law, Commerce, Criminology or ACAMS/ACFE qualifications would be advantageous

Westpac Hei Wāhi Mahi | Working at Westpac

Immerse yourself in a supportive team environment and enjoy some of the best banking and lifestyle benefits in the market, including:

• 4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best

• Additional purchased leave options up to 4 weeks per year

• Banking benefits, insurance discounts, and superannuation scheme

• Career growth – we promote internal capability and recognise star performers

• Generous parental leave – and top up government paid parental leave

• School holiday subsidy – helping you balance work and family during school holidays

• 2 Volunteer days per year

Ko mātou tēnei | Our Organisation
At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together.

What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!

Tono mai ināianei! | Apply Now!

Apply today with your CV and Cover Letter. 

The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities. 

Mahi tahi tātou, kaha ake tātou | Together Greater

Applications close: