Food and Beverage Attendant

TFE Hotels, the international hotel group headquartered in Sydney, is looking to hire a Food and Beverage Attendant for Rendezvous Heritage Hotel Queenstown. This full-time, onsite position puts you on the floor where guests expect warm, personal service.

As a guest-facing teammate, you’ll help bring each dining experience to life with care, attention to detail, and a genuine smile. The role lives at Rendezvous Heritage Hotel Queenstown, a property that values down-to-earth hospitality and a friendly, high-performing team.

If you enjoy making guests feel at home and you’re drawn to a team that values authenticity and straightforward style, this could be the right fit for you.

A shift in the Rendezvous dining room

In this role you’ll be at the heart of guest service, greeting patrons, taking orders, and delivering meals and drinks with precision. You’ll coordinate with kitchen and bar teams to keep service smooth and timely, and you’ll watch for the small touches that turn ordinary moments into memorable ones, a warm hello, a quick check-in, a careful presentation. You’ll operate with a positive attitude in a high-energy environment where no two days are the same.

On busy service periods you’ll balance accuracy and pace, confirm dietary requests, and handle guest requests with tact. The goal is to help guests feel welcomed and looked after from the moment they arrive to the moment they depart, leaving them with a sense of being cared for in a relaxed, friendly setting.

What you bring to the floor

Must-have details:

• Experience in guest-facing food and beverage service, with a track record of making guests feel at home through attentive, friendly care.
• Strong attention to detail and the ability to keep service accurate even during busy periods.
• Comfort delivering service with a positive, welcoming demeanor and a readiness to adapt to guest needs.

Nice-to-haves:

• Previous hotel or front-of-house experience that helps you read the room and anticipate guest needs.
• Experience working in a hotel dining environment or with casual luxury service styles.
• Willingness to work onsite in Queenstown and collaborate with a team on a high-performing floor.

Guidance to help you stand out

Lead your resume with your front-of-house hospitality experience and a line about making guests feel at home, since that’s at the core of this role.

When you describe your must-haves, back up each item with specific examples: show a moment when your attention to detail prevented an error, or a time you kept guests calm and smiling during a busy service.

For the interview, be ready to share a story about a guest moment you created, the kind of service that makes a dining experience feel special and genuinely memorable.

As a closing move, ask a thoughtful question about the team’s most valued guest-service moments and how success is measured for this Attendant role in Rendezvous Heritage Hotel Queenstown.