Food and Beverage Attendant - Full-Time

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Accor is hiring a Full-Time Food & Beverage Attendant for ibis Styles Brisbane Elizabeth Street, a busy river view hotel in Brisbane's CBD. The role blends breakfast, lunch, dinner and conferencing support, with duties from greeting guests and taking orders to coffee service, buffet upkeep, event setup and supervising F&B operations to deliver consistent high quality service and promote the Heartist culture. It requires a RSA, working rights, and the ability to work a rotating roster across early and late shifts, noting sponsorship is not available. Tips: tailor your resume to hospitality, highlight customer service, upselling and event experience; apply via the Accor careers page, include availability and references, and show alignment with Accor values.

Company Description

Situated in the heart of the Brisbane CBD, with views out over the river to Southbank, the ibis Styles Brisbane is a modern, stylish hotel catering for both business and leisure guests. With 367 rooms, ibis Styles Brisbane is one of the largest hotels in Brisbane City. We are a bright, colourful and stylish hotel, with a vibrant and diverse culture of Heartists who work here with us.

We are looking for our next Full-Time Food & Beverage Attendant to join the ibis Styles Brisbane Elizabeth Street team.

Job Description

With a combination of breakfast, lunch and dinner service as well as conferencing job tasks, this role has plenty of variety. You'll work alongside the Venue Manager to ensure seamless guest experiences. Your role includes but isn't limited to the following tasks:

• Motivate the Food & Beverage team to deliver consistent, high-quality service to our guests

• Supervise daily operations across the restaurant, bar and conferencing events when required

• Ensure all guests receive prompt, professional and friendly service at all times

• Promote Accor’s Heartist service culture and create memorable guest experiences across all shifts

• Greet guests, take orders and provide attentive table service

• Prepare and serve coffees to brand standards

• Set up, refill, maintain and clean buffet and coffee stations

• Assist with operational set-up, service and pack-down for restaurant and event operations

• Set up, refill and clean conference and event areas

• Upsell and promote hotel food and beverage offerings to maximise revenue

• Maintain cleanliness and presentation standards across all F&B areas

• Ensure compliance with company policies, procedures and standard operating practices

• Work independently on shifts and support the Food & Beverage Venue Manager as required

This is a Full-Time role, working across a rotating roster of 7 days per week, with working hours ranging from 6.00am through to 9.30pm. 

Qualifications

• Valid Australian RSA
• Previous experience in a hotel is preferred however not necessary
• Self-motivated and driven with a can-do attitude
• Full Australian Working Rights Required - this role is not available for sponsorship

Additional Information

Employee Benefits

Become part of our Stylish team here at ibis Styles and you'll look forward to the following benefits:

• Daily lunch options provided
• Staff discounts in the restaurant
• Accor employee staff rates at any Accor property worldwide
• Food and Beverage discounts at Accor outlets
• Inner city location- public transport options at our door
• Friendly and inclusive team
• Career growth and learning and development

Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Come and join our Stylish Heartist Team today!