Food and Beverage Attendant - Petrie Hotel

Endeavour Group is hiring a Food and Beverage Attendant to join the Petrie Hotel on site in Petrie, Australia. This full-time role is ideal for someone who thrives on guest interactions, loves pub-style food and drinks, and wants to help create memorable visits for every guest. The Petrie Hotel sits within the ALH Hotels network, which is part of the Endeavour Group family of brands.

The company values hospitality and teamwork, and the Petrie Hotel offers a place where guests feel welcomed and well looked after. The successful candidate will be on the floor, delivering friendly service and maintaining high standards from opening to close.

If you enjoy making guests feel at home, sharing product knowledge, and helping a venue that locals love shine, this could be a great fit for you.

A steady shift on the Petrie floor

A typical day centers on being the face of the floor, greeting guests and guiding them through the dining and drinking experience. You’ll chat about the menu and drinks, offering thoughtful recommendations to pair with meals or to suit a guest’s mood. The aim is to make every interaction warm, easy and enjoyable, so guests leave with a memorable impression.

You’ll stay on the front lines from the first pour to the final lock-up, keeping service standards high and the overall atmosphere welcoming. When needed and legally able, you’ll also lend a hand to the gaming and wagering team, helping the venue run smoothly across different activities.

What you’ll need to bring to the floor

Key requirements that help you perform well in this hands-on role include the ability to handle physical tasks safely and efficiently, such as moving stock, kegs and deliveries as part of regular duties.

• Ability to perform manual handling and lifting tasks safely as part of daily duties
• Current RSA certificate and flexible availability to cover shifts as needed

Nice-to-haves to stand out

While not mandatory, the following traits can make you a stronger fit for the team.

• A talent for making guests feel welcome and an eye for small details that lift the experience
• A true team player who is motivated to create magic for both guests and colleagues
• Some gaming experience or a willingness to learn about gaming and wagering operations

Pay, perks and practical details

The role is full-time and onsite at the Petrie Hotel, with benefits that reflect the Endeavour Group network. You’ll receive an exclusive discount card valid across ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands, plus discounts at Woolworths supermarkets and BIG W through a Woolworths partnership. Endeavour Wellbeing Support, the company’s employee assistance program, offers resources for critical incidents, career, conflict, nutrition and lifestyle, money, family, legal and general employee support.

As part of the recruitment process, candidates may be required to complete Employee Due Diligence checks which may include a National Police Check. The venue emphasises a supportive, team-focused environment and expects adherence to venue policies and regulatory requirements during daily operations.

Tips for applicants

Lead with the Petrie Hotel F&B Attendant title and site on your resume, and foreground guest-facing hospitality experience, floor service, and your ability to handle physical tasks safely. Include any examples where you helped guests have a standout visit and kept a busy service running smoothly.

Show proof of the must-have skills by naming specific times you moved stock or retrieved items like kegs, and note your RSA details and any flexibility you demonstrated in staffing across different shifts. If you have experience working in a venue with gaming or wagering elements, call that out with a concrete scenario or outcome.

Come prepared to share a couple of guest-service stories that show you create memorable moments and collaborate with a team, particularly during peak times or busy nights. Think about how you’d handle a situation where guests are deciding between food and drinks while a gaming area is bustling nearby.

Ask a thoughtful question about how the floor operates during busy periods and how gaming and wagering support integrates with general service. For example, you could inquire about peak-hour flow, how teams coordinate to keep guests engaged, and what success looks like for the front-of-house team on a typical shift.