Front of House Crew - Baycourt

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Baycourt Front of House Crew, Tauranga City Council, seeks casual on-site staff to service Baycourt, The Historic Village and The Cargo Shed. You will deliver friendly service, guide and seat guests, assist with bar and food service, monitor events, reset room layouts and help with cleaning and occasional box office duties. The ideal candidate has customer service experience in arts, venues, events, hospitality or tourism, a calm, positive attitude and a collaborative spirit, with availability for at least four shifts per month across weekdays weeknights and weekends. Apply via the bottom link; no email applications; questions to Richard Freeman; we welcome diverse applicants and offer adjustments if needed.

Tau ake rā te moana nei, e papaki kau ana ki te ākau tangata, kakenga waka ka mauru te tohu ki te arearenga o Mauao, he pou herenga mōu, he pou hononga mōu, kia herea ki te tika, kia herea ki te pono. Kia mau, kia ita, kia ū – haumi e, hui e, tāiki e!

Te Tūranga | About the role

We are on the lookout for some amazing Front of House Crew to join our never-a-dull-moment operations team to deliver events at Baycourt Community and Arts Centre, The Historic Village, and The Cargo Shed.

If you're someone who values manaakitanga (hospitality), enjoys a varied workplace, and working with an awesome group of like-minded people in some of Tauranga's most incredible venues, then we'd love to hear from you.

 In this casual role, you will:

• Provide high-quality service to audiences, guests, and clients.
• Assist with guiding guests and managing seating.
• Handle venue evacuation responsibilities as needed.
• Sell products over the bar and assist with food service.
• Monitor events and ensure smooth operations.
• Reset room layouts as required for different events.
• Perform cleaning tasks to maintain venue standards.
• Occasionally assist with ticket sales and box office duties.

Ngā Pukenga | What you'll need to succeed

• Be available for at least 4 shifts per month.
• Be available on weekdays, weeknights, and weekends.
• Bring strong customer service experience from the arts, venues, events, hospitality, or tourism sectors.
• Have a genuine desire to prioritize the customer in every interaction.
• Maintain a calm and positive attitude.
• Collaborate effectively with the team.

Te Tukanga | How to apply

If you want to be part of an energetic, fun, and supportive team, then we'd love to hear from you. If you have specific questions, please contact Richard Freeman at [email protected]

Please note we will not be accepting applications via email. If you wish to apply, please click 'Apply' at the bottom of this page and follow the link.

Applications will be reviewed as they are received, applications will close upon the appointment of a successful candidate.

We’re committed to building a diverse team that reflects the communities we serve. We welcome applications from people of all backgrounds, including those living with disabilities.
If you need any support or adjustments to take part in our recruitment process, please contact our Talent Acquisition team at [email protected]

• You must have the legal right to live and work in New Zealand to apply for this role.
• Tauranga City Council does not accept unsolicited contact or applications from recruitment agencies. We will not pay fees or commissions related to unsolicited contact.

Job Description: Front of House Crew - Baycourt