Front of House Manager

JobsCloseBy Editorial Insights

ibis Amsterdam Centre Stopera is seeking an operational all-rounder to join as Front of House Manager, overseeing Front Office and F&B operations and ensuring pristine public areas in a 207-room property in central Amsterdam. You’ll lead a multi-skilled team alongside three Operations Supervisors, energizing colleagues to deliver memorable guest experiences in a flat, growth-oriented culture. The right candidate has proven hospitality leadership, superb Dutch and English communication, and a calm, coaching style with the ability to handle peak times and weekends. To apply, tailor your CV to quantify leadership and guest-service wins, write a concise motivation, and note that an assessment may be part of the process; highlight flexibility.

Company Description

With 207 rooms and a team of 30 dedicated employees, ibis Amsterdam Centre Stopera is perfectly located in the heart of Amsterdam. The hotel offers comfort and convenience in a quiet central neighbourhood, just steps away from Rembrandtplein, Waterlooplein metro station, and close to Amsterdam Central Station.

Job Description

Do you have a passion for hospitality and are you ready for a new challenge within a fun, energetic team?

We are looking for an operational all-rounder with a strong focus on guests and employees. As Front of House Manager, you manage day-to-day operations at the Front Office and within F&B, while ensuring the cleanliness and presentation of all public areas.
You know how to get people moving, create a positive working atmosphere and keep your team motivated. With your leadership style, you ensure smooth daily operations so that you and your team can focus on what you do best: creating memorable experiences.

Together with our 3 Operations Supervisors and the team, you take hospitality at ibis Amsterdam Centre Stopera to the next level. You coordinate a multi-skilled team, ensuring that everyone is ready to support our guests wherever needed. You respond quickly and professionally to guest questions and feedback and play a key role in delivering an unforgettable stay.

We have a flat organization, encourage growth and truly believe that together we make the difference.

Qualifications

We are looking for a down-to-earth, enthusiastic team player who easily connects with guests and colleagues alike. You think in possibilities, stay calm under pressure and see coaching as your main mission.

You bring:

• Proven leadership experience within the hospitality industry
• Strong communication and social skills
• Fluency in Dutch and English (due to our international guests)
• Flexibility to work shifts, weekends and public holidays

Additional Information

What do we offer?

• A competitive salary between €3200 and €3,400 gross per month, depending on experience 
• A performance-based bonus
• 25 vacation days per year
• Travel allowance (from 5 km)
• Attractive discounts on stays, food and beverages at Accor hotels worldwide
• An informal, friendly company culture with staff parties and team activities
• Plenty of opportunities for personal development and career growth

Interested in this position? Please submit your CV and motivation via the apply button.
An assessment may form part of the selection process.