Front of House Supervisor (Restaurant Supervisor)

JobsCloseBy Editorial Insights

Gibbston Valley is seeking an experienced Front of House Supervisor to lead a hands-on team across multiple dining outlets, oversee reservations, events and POS, maintain high service standards, stock and cash handling, and drive continuous improvement as a brand-new venue opens. This full-time onsite role offers day shifts with weekends and public holidays and requires at least 2 years in hospitality, coaching skills, strong leadership, LCQ or willingness to complete in the first month, and reliable transport to Queenstown. To apply, send a short cover letter explaining why you fit, highlight coaching wins and event management, and confirm NZ work rights and any notice period.

We are on the hunt for an experienced Front of House Supervisor who loves being hands-on and leading a team. Reporting to the Restaurant Manager, you’ll work across our multiple dining outlets, helping deliver exceptional guest experiences, keep operations running smoothly, and support on-site events. With a brand-new venue opening, this is your chance to be part of something exciting from day one!

Our Values

Care Always | Grow Together | Craft with Purpose | Honour the Land

What we offer

• Full-time hours (min. 30 hours per week) – mainly day shifts, weekends, and public holidays
• Staff discounts on wine, dining, and spa services
• Supportive, close-knit team environment
• Access to EAP services
• Work in a stunning vineyard setting, just 25 mins from Queenstown

What you’ll be doing

• Leading, training, and coaching a vibrant FOH team
• Managing reservations, events, and POS systems
• Maintaining top-notch service and presentation
• Overseeing stock, compliance, and cash handling
• Driving continuous improvement across outlets

About you

• At least 2 years of hospitality experience
• Coaching experience – an ongoing part of this role
• Solid hospitality leadership skills
• LCQ (or willingness to complete in first month)
• Positive, energetic, and people-focused
• Organised and able to multitask across venues
• Strong communication skills and a love for food & wine
• Reliable transport (we’re 25 mins from Queenstown)

Apply Today

If this sounds like you apply today with a short cover letter telling us why you’d be a great fit!

Work rights

We’re not offering visa sponsorship for this role. You must already have the legal right to work in New Zealand (e.g., NZ/Aus citizen, resident, or an open work visa without hour limits).

Thanks for applying! Because of the high number of applicants, only those selected for interview will be contacted.

1. Preferred work rights in NZ
2. Experience a Restaurant Supervisor (or similar role)
3. NZ General Managers certificate
4. Can work outside usual hours when required - weekends, public holidays and evenings (the role is mainly daytime work but some evenings will be required
5. Own reliable car
6. Experience coaching/training staff
7. Are you aware of any health or wellbeing issues that may impact your ability to do the job?
8. What is your notice period