Front Office Receptionist - Soho House Amsterdam

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Soho House Amsterdam is seeking a charismatic Front Office Receptionist to greet members. You should bring customer service experience, comfort with multi-tasking, and strong English communication. The role requires familiarity with booking systems such as OpenTable Salesforce or Opera and the ability to handle high-volume phone inquiries professionally. You will resolve conflicts, stay detail oriented in a fast paced environment, and deliver warm hospitality that enhances every visit. The job is full-time onsite in Amsterdam with a flexible schedule including late nights and weekends. To apply, tailor your resume to show system experience, share examples of problem solving and why you fit Soho House culture; mention any referral or membership perks you value.

About us ...

Soho House Amsterdam is part of a global community for creative people, offering a welcoming space to work, relax, and connect. Recently awarded a Michelin Key, our House is recognized for its exceptional comfort and design. Join our team and help deliver thoughtful, high-quality experiences for our members and guests.

Front Office Receptionist - Soho House Amsterdam

We are seeking a charismatic Front Office Receptionist to be the first face our members see when they walk through the Soho House doors. You’ll have experience within a similar role, be comfortable with booking systems and email, as well as being a fantastic communicator both over the phone and face to face.

As part of our Soho House team your role is to make sure that our members have an amazing experience every time. Possessing natural hospitality charm, we will give you a platform to connect, grow, have fun and make an impact.

What we are looking for

• Must have experience in a customer service role
• Must be okay with multi-tasking, answering high-volume phone lines and answering inquiries professionally 
• Quick learner or have OpenTable, Salesforce and/or Opera experiencce 
• Problem solving skills and bring conflict resolution to any anticipated or current matter
• Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment
• Strong communication skills in English
• Flexible schedule and ability to work late nights and weekends

Front Office Receptionist – Benefits  

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

• Salary above Horeca CAO
• Travel allowance > 7.5km
• In house experience after completion of first contract
• Soho Friends Membership with discounts on F&B, rooms and Cowshed
• Partnership discounts (Go-Vital, One Fit, Swapfiets and many more)
• Team Events
• Introduce a star and you could be eligible to receive a €300 (gross) bonus