Full-Time Retail Sales Consultant - AT&T Authorized Retailer

Prime Communications, the largest authorized AT&T retailer in the United States, is expanding its Cincinnati footprint. The company operates more than 2,000 locations across 48 states and is known for promoting from within and giving driven team members real opportunities to grow. In this full-time, onsite Retail Sales Consultant role in Cincinnati, you’ll help customers stay connected by guiding them to wireless devices, entertainment options, and connectivity solutions that fit their lives. It’s a good fit for someone who loves technology, enjoys talking with people, and wants a career where growth is part of the plan.

Many leaders started in roles like this, and Prime emphasizes career growth through training and clear paths toward leadership. The role sits in a bustling retail environment, where you’ll be part of a motivated team representing the AT&T brand in the local community.

If you enjoy building relationships with customers, hitting sales targets, and helping people choose the right technology, this could be the right next step in your career.

Making connections in the Cincinnati AT&T store

In this role, you’ll greet customers and create an in-store experience that helps them stay connected. You’ll guide customers to AT&T products, devices, and entertainment solutions that fit their needs, and you’ll work toward sales goals while earning commissions based on performance. You’ll also help with store operations and team collaboration while representing the AT&T brand and cultivating ties with the local community.

The position is designed for someone who thrives on customer interaction and enjoys working as part of a team to deliver a memorable shopping experience. It’s onsite in Cincinnati, so you’ll be plugged into a real storefront where you can make an impact day-to-day.

What you bring to the table

Here’s what Prime is looking for in a candidate. The must-haves drive the core of the role, while the nice-to-haves describe attributes that would be a bonus.

• Strong communication paired with a friendly, professional presence
• Direct customer-facing experience, with retail or sales background preferred
• A competitive, goal-driven mindset focused on delivering great customer experiences
• Flexibility to work evenings, weekends, and other business needs as required
• Reliable transportation to and from the assigned store
• At least 18 years old and legally authorized to work in the United States
• High school diploma or GED
• Ability to work a minimum of 32 hours per week, including evenings and weekends as needed

• Interest in advancing into leadership roles within Prime Communications
• Willingness to build relationships in the local community and represent the AT&T brand

Pay, benefits and practical details

The role offers base pay plus a commission plan, with an annual range of $40,000 to $50,000+ based on performance.

There is a New Hire Ramp-Up Bonus during the first three months to help you get started.

Training and opportunities for career growth are part of the package, along with Medical, Dental, Vision, Paid Time Off, and a 401(k).

Employee discounts on AT&T plans are also available.

Click here for a comprehensive overview of Prime's benefits!

Smart moves for candidates

Tip 1: Put your strongest customer-facing experience up front on your resume. If you’ve worked in retail or sales before, lead with a concise example that shows how you helped a customer pick a solution and left them with a positive impression.

Tip 2: Demonstrate the must-have skills with a real story. In interviews, describe how you communicated clearly, built relationships, and helped a customer find a solution, ideally tying it to a positive outcome or a metric from a previous role.

Tip 3: Be ready to discuss scheduling and availability. The role requires flexibility for evenings and weekends, so share a clear plan for how you’ll fit those hours into your week.

Tip 4: Ask a targeted question about early success and growth. For example, inquire about what the first 90 days look like, how ramp-up bonus fits in, and how performance is measured as you move toward leadership opportunities.