Fun Creator

Timezone Queen Street, part of TEEG, is hiring for a Fun Creator. TEEG is one of the world’s largest entertainment groups, boasting 90-plus venues and more than 4,000 team members across Australia and New Zealand, all focused on delivering memorable experiences for guests. This role lives at Timezone Queen Street in Auckland and is a full-time, onsite position that’s built for someone who loves games, parties and making people smile.

The Fun Creator helps guests move smoothly through every moment of their visit, whether they’re chasing high scores on arcade games, bowling, or planning a birthday celebration. You’re there to add value at every touchpoint and ensure guests leave with a smile. If you thrive in lively, guest-facing environments and enjoy bringing fun to life for others, this could be your spot.

For the right person, this job blends solid teamwork with a hands-on, playful culture. You’ll join a team that believes in delivering remarkable guest experiences and in building a workplace that people actually want to come to each day.

A day in the life behind the fun

On shift, you’ll be the friendly point of contact as guests explore the venue, helping out across arcade games, bowling lanes and birthday bookings. You’ll collaborate with the FunSquad to coordinate experiences, keep bookings running smoothly, and drop in with small touches that make a big difference for guests and celebrations alike. The aim is simple: create effortless, memorable moments that keep guests coming back for more.

You’ll steward guests from arrival to departure, ensuring everyone feels welcomed, informed and valued. In practice that means staying organized as events unfold, communicating clearly with teammates, and keeping the venue running like clockwork so every party and every guest leaves with a smile.

What you’ll bring to the party

Must-have requirements

• Experience in a fast-paced hospitality, entertainment or retail setting is ideal to help you hit the ground running.
• A real passion for delivering remarkable guest experiences, with attention to the small details that matter.
• Strong organisational skills and a collaborative spirit to work with the FunSquad and create great experiences for every guest and booking.
• A commitment to high standards and the ability to motivate colleagues to meet them.
• You embody the brand values FUN, REMARKABLE, REAL, OBSESSED and PARTNER.

Nice-to-haves

There are no additional nice-to-haves listed beyond the items above.

Pay, benefits and practical details

This is a full-time, onsite role based in Auckland, NZ. The role carries perks designed to support you day to day, including a fun-heavy work environment where you’ll get paid to play, being around games all day is part of the job. There’s a health and wellbeing focus, with access to TEEG Wellbeing Ambassadors and the AccessEAP program for support. You’ll also find opportunities for career growth across TEEG’s brands in New Zealand and Australia, plus sweet discounts and perks to enjoy off the clock. The team culture is described as one you’ll actually want to be part of, which helps when you’re coming into work each day.

Advice for applicants

Lead your resume with any relevant hospitality, entertainment or retail experience. If you’ve worked in fast-paced guest-facing roles, highlight the ways you helped deliver memorable moments and how you partnered with others to get the job done.

When you talk about the must-have skills, share concrete examples that show you can work as part of a team to create guest experiences and manage multiple bookings or activities at once. Call out specific moments where your organisational actions helped keep a party or event on track and left guests satisfied.

For interviews, be ready to tell stories from similar places where you’ve kept guests happy under pressure, and tie your answers to the values FUN, REMARKABLE, REAL, OBSESSED and PARTNER. Explain how you approach collaboration with teammates and how you maintain high standards even during busy moments.

If you want to stand out with a question, ask how the FunSquad collaborates to design and deliver birthday parties or celebrations at Timezone Queen Street, and what success looks like for a Fun Creator in this venue.