Gaming Supervisor - Sandown Park Hotel

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Endeavour Group is seeking a proactive Gaming Supervisor for Sandown Park Hotel in Noble Park to lead guest experiences while upholding responsible service and gaming compliance. This full-time on-site role involves cash handling, machine payouts, and contributing to a safety-minded culture with a strong emphasis on RSA and RCG/module 1 requirements and a current gaming licence. You’ll need flexible day, evening and weekend availability, including overnights, plus the ability to work autonomously or in a team and to perform physical duties. Benefits include staff discounts, wellbeing support, and development opportunities. To apply, tailor your resume to regulatory experience, customer service excellence, and willingness to complete due diligence checks; direct applications preferred, no unsolicited agency resumes.

Job Description

Gaming Supervisor | Sandown Park Hotel

“Let’s go to the pub!” Chances are, it’s one of ours. As the cornerstone of over 350 Australian communities, ALH owns and operates more pubs than anyone. And with passion on tap, our team adds to every pub’s story.

With great gaming comes great responsibility! We’re looking for a proactive Gaming Attendant to create a welcoming atmosphere for our guests through warm and authentic service. To be suitable for this role, you’ll be motivated to comply with Responsible Service of Alcohol and Gaming regulations. Sound like a good fit? Game on!

A day in the life of a Gaming Attendant:

• Actively engage with guests by sharing your passion for our products and create special moments that our guests won’t forget
• Contribute positively to our culture of responsibility, which is centred around safety as well as RSA and RCG/RSG compliance
• Complete machine payouts and cash handling tasks in accordance with hotel policies and gaming regulations

Qualifications

About you:

• You are great with people, detail and communication and are motivated to make magic happen for your guests and your teammates
• You are a team player and have flexible availability across the day, evenings and weekends
• You will be expected to do overnight shifts as well
• You hold current industry RSA, RCG module 1 and Gaming Licence qualifications as a minimum
• You’ll have experience in Gaming Environments, Knowledge of Regulatory Compliance, Great customer Service, Punctual, and the ability to work autonomously and as part of a team

Inherent requirements:

• This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

The benefits are good too!

• An exclusive discount card for our ALH Hotels pubs & accommodation, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W
• As a valued member of the team, your health and wellbeing is our top priority. You will have access to a range of free services to help you live well and support your physical, mental and financial wellbeing
• Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big
• Find out more about our range of benefits and discounts here

If this gig excites you - and you’re close-enough on the requirements - go on, throw your hat in the ring!

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

Additional Information

We are together creators
We’re big, but part of something much bigger. ALH is in good company, sitting alongside the likes of Dan Murphy’s, BWS, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to rock up to. We’re all about creating a more sociable future, together - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup

You can learn more about working with us on LinkedIn or at endeavourgroupcareers.com.au

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.