General Manager

Mammoth Holdings is looking for a hands-on General Manager to lead one of its car wash sites in Sioux Falls, SD. This full-time, onsite role puts you in charge of daily operations, team performance and the customer experience at the site level. The company’s approach centers on strong service and community presence, with a culture built around empowering leaders on the ground.

The role sits within a growing network, with the General Manager working closely with a regional Director of Operations to translate local plans into action. If you’re someone who enjoys building teams, delivering consistent service, and representing a brand in the local community, this could be a good fit. There’s a lucrative bonus program in play that can push earnings into six figures annually.

You’ll oversee operations at the site, ensuring everything runs smoothly, from guiding team performance and keeping the car wash operations in top shape to delivering a standout customer experience. It’s a role for leaders who want to shape how Mammoth Holdings is seen in the community while driving growth at a single site.

Steering the daily rhythm of a Mammoth site

On a typical day, the General Manager keeps a steady watch over site operations, making sure the service runs smoothly, customer needs are met quickly, and standards stay high. You’ll mentor and develop staff and coordinate with contracted services and technical support to keep everything coordinated and on track. You’ll drive sales through excellent service and local marketing ideas while guiding the team to act on those plans with confidence.

Beyond customer care, the role includes managing supplies and procurement, handling damage claims with fair resolutions, and keeping the site in show-ready condition to maintain a consistently strong first impression. You’ll also partner with the regional operations leadership to translate sales strategies into practical on-site actions and adjust staffing to match periods of higher demand.

What it takes to lead a Mammoth site

Here’s what Mammoth is looking for in a candidate.

• A track record of running operations in a high-volume, customer-focused service environment.
• Experience building and guiding sales-minded teams, promoting initiatives through superb service.
• A talent for coaching staff and lifting overall performance across the team.
• Ability to apply sales and marketing ideas to grow the customer base and improve online presence.
• Flexibility to adapt staffing as business needs shift, especially during peak times.
• Clear communication that helps cross-functional groups, including contracted services and technical support, work toward common goals.
• Experience managing damage claims, procuring site supplies, and maintaining high site standards.
• A leadership style that empowers team members rather than micromanaging.
• A commitment to community engagement and representing the brand in local outreach and marketing efforts.
• A consistent track record of sustaining strong customer service and cohesive teams.

Nice-to-haves that can tilt the scales

These extras aren’t required, but they help paint a fuller picture of fit and impact.

• Experience coordinating supplies and parts to keep operations uninterrupted.
• History of adjusting labor schedules to match demand and optimize site performance.
• Collaboration with technical support to troubleshoot and resolve operational challenges.
• Experience recruiting and onboarding new team members to build strong on-site teams.
• Active involvement in boosting the site’s online reputation through customer engagement and reviews.
• Representing the company at local events to raise brand awareness and community ties.
• Ability to manage and resolve damage claims promptly and fairly.
• Experience launching targeted sales and marketing efforts to increase local traffic and memberships.
• Consistently maintaining a show-ready site that delivers an exceptional customer experience.

Compensation, perks and daily rhythm

The role carries a salary range of $52,000.00 to $65,000.00 yearly. In addition, there’s a lucrative bonus program that can push total earnings into six figures annually.

This is a full-time, onsite position in Sioux Falls, SD, reporting to the Director of Operations. Hours may vary based on operational needs and peak business times.

Three to four tips to sharpen your application

Lead your resume with your strongest alignment to high-volume, customer-focused operations and show how you’ve driven sales alongside service excellence, especially at the site level you’ve managed.

Back up your claims with numbers. Describe how you coached teams to improve performance, cut wait times, increase membership or drive other measurable wins, and share the impact with clear metrics.

Prepare stories about local sales ideas you’ve implemented, how you’ve improved online reputation, and how you’ve kept a site show-ready. Be ready to discuss your approach to community engagement and relationship-building with local partners.

Have a thoughtful question ready for the interview about how the site’s success is measured and how the regional team supports local initiatives, including the role of the bonus program in achieving those goals.