Ground Transport Agent (12 month Contract)

CEVA Logistics, a global force in the supply chain space with thousands of facilities across more than 170 countries, is offering a Ground Transport Agent role in Richmond, California. The position is a 12-month contract to cover a maternity leave and is worked onsite, with the successful candidate joining a large, diverse team that focuses on contract logistics, freight forwarding, transportation and distribution management. The company highlights a culture built on boldness, imagination, exemplary conduct and excellence, and it keeps people at the center of everything it does.

The role sits within CEVA’s Transborder department, where the aim is to deliver a fast, courteous, and efficient customer experience while maintaining a competitive cost structure for CEVA and its clients. This is a hands-on position in a global logistics environment, ideal for someone who enjoys coordinating across multiple stakeholders and keeping shipments moving smoothly from start to finish.

If you’ve spent several years in freight forwarding or ground transportation operations, thrive in a fast-paced setting, and can communicate clearly in both French and English, this could be a strong fit. You’ll be part of a team shaping the future of global trade, with opportunities to grow your skills through the company’s development offerings.

A day in the Transborder desk

Your typical day cycles through aligning client orders with the best transport options, evaluating needs, and coordinating with internal teams and external partners to deliver excellent service. You’ll open shipment files, enter data in the operational system in line with ISO standards, and plan the pick-up and delivery of freight with the appropriate proof of service. The role also calls for reserving space with transporters, monitoring booking dates, and keeping clients and suppliers informed with timely updates about shipment status and rates.

Part of the job is transmitting written notices to suppliers that detail shipment specifics and costs, then following up to ensure shipments depart as scheduled. You’ll handle invoicing, making sure charges match the services rendered and that any client credits are checked with the accounting team when needed. Compliance with established CEVA procedures and deadlines is essential, as is managing claims, setting notice periods, and completing required trainings, including good distribution practices for pharmaceutical products.

Throughout the day you’ll update shipment files, communicate important information to clients and transporters, and perform other duties as requested by your supervisor. This is a role that rewards accuracy, proactive problem-solving, and the ability to juggle multiple priorities while maintaining a high level of customer service.

Your essential toolkit

• Diploma in professional studies or an equivalent credential
• Three to five years of experience in freight forwarding or ground transportation operations
• Working knowledge of Microsoft Office applications
• Bilingual ability in French and English with strong written and verbal communication
• Strong communication and interpersonal skills
• Comfort working as part of a team
• Organizational and time-management strengths
• Attention to detail and the capacity to manage multiple priorities
• Customer-service focus with a proactive mindset
• Capability to operate in a dynamic, fast-moving environment

Nice-to-haves to consider

• Experience with cross-border or transborder logistics operations beyond routine shipments
• Additional language skills beyond French and English
• Exposure to pharmaceutical distribution practices or related compliance training

Pay, perks and practical details

Salary is listed as $55,000 to $60,000 per year. The position is onsite in Richmond, California, and runs for a fixed 12-month term to cover maternity leave. CEVA describes a benefits package that includes a competitive compensation package, comprehensive health and dental coverage, and opportunities for professional development and continuing education. The company notes it is an equal opportunity employer and offers accommodations for candidates with disabilities during the selection process.

Tips for applicants

Put the most relevant work near the top of your resume. Lead with your freight forwarding or ground transportation experience, and include examples where you coordinated across multiple stakeholders, scheduled pickups, and processed invoicing in line with client agreements or ISO standards.

Demonstrate the must-have skills with concrete evidence. Describe a project or routine where you handled cross-border shipments, booked space with transporters, and communicated shipment details in a bilingual context. If you have used an operational system to enter data or track shipments, share brief metrics that show accuracy and timeliness.

Be ready to talk through how you manage competing priorities. Have a story ready about a time you successfully kept shipments moving despite conflicting constraints, or how you improved a process to reduce delays or costs while maintaining service levels.

Ask a precise question about the role’s first weeks and success metrics. For example: what does a successful first 90 days look like in this maternity cover, which team will I report to, and how is performance measured in the Transborder desk?