Group Operations Manager

JobsCloseBy Editorial Insights

At Hato Hone St John, the Group Operations Manager in Rodney, Northland, New Zealand leads frontline staff, casuals and volunteers to deliver efficient Emergency Ambulance Services across a provincial rural area while contributing to Area Operations planning and staff development. The permanent 40 hour role (Mon to Sun) includes a response capable pool car and a strong focus on people management, with incident management and clinical response as secondary priorities. To apply, tailor your CV to demonstrate tactical leadership, operational execution and a solid grasp of health and social care challenges; provide concrete examples of mentoring, rostering, safety and stakeholder collaboration. Apply by 1 March 2025 via I’m interested; for a confidential chat contact Tanya Jeffery, noting pre-employment checks and accessibility needs.

Company Description

Ko wai mātou - About us:

Hato Hone St John has been serving New Zealanders since 1885. Today, our 11,000-strong team of kaimahi and volunteers work across Aotearoa to enhance the health and wellbeing of our communities. From responding to 111 calls to supporting people to stay healthy through our mahi in health education, access, and monitoring, we are making life-changing differences every day.

Job Description

He aha te tūranga - About the role: 

Reporting to the Area Operations Manager (AOM) for Rodney, the Group Operations Manager (GOM) has direct responsibility for the leadership, direction, mentoring and support of frontline personnel within a provincial, rural or remote area, (including allocated casuals, relief staff and volunteers). The GOMs are responsible for the provision of efficient and effective Emergency Ambulances Services within the District.

The Group Operations Manager will be responsible for a range of portfolios and be part of Area Operations planning. The GOM’s primary focus is staff management and support, with incident management second, and clinical response third.

This is a permanent position working 40 hours, Mon-Sun. This role will have access to a response capable pool car during work hours. 

Qualifications

Ko wai koe - About you:

These roles require proven competence at a tactical management level, with the ability to focus on operational detail and execute strategy, informed by a strong understanding of operational matters and specific in-depth knowledge of the challenges facing health and social care.

Additional Information

Me pēhea te tuku tono - How to apply

Click “I’m interested” before applications close on Sunday 1 March 2025.

For further information please contact Tanya Jeffery, Recruitment Advisor on 09 526 0528 ext: 8793 or [email protected] for a confidential discussion. 

These roles have access to a marked pool vehicle. Please note: all appointments are subject to satisfactory completion of pre-employment checks including, but not limited to physical assessment, health check and requirement to meet Hato Hone St John medical standards.

At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we’re committed to creating a workplace where everyone belongs.

E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rerekētanga o ia tāngata ki te haramai.  E āwhinatia e mātou I ngā whakaaro rerekē, kia mahi pai I roto I ngā hāpori katoa.  Ko tā mātou nei haepapa, kia hanga tētahi āhuru mōwai mā tatou, kia mahi haumaru ai.

If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process.

Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.