Guest Services - Slope Safety - Mt Hutt

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Mt Hutt is hiring a full-time Slope Safety Crew member to educate guests on the snow code, guide safe skiing in base, learner and slow zones, and support indoor duties such as ticketing, rentals and guest inquiries. You’ll bring strong skiing or snowboarding skills and a calm, friendly approach to help guests and escalate safety concerns to Ski Patrol when needed. Occasional lift pass checks or lift station support may be required, and you should be willing to pitch in across departments. To apply, tailor your resume to show safety incident handling, excellent guest service, outdoor resilience, and teamwork, plus any patrol or safety experience and a positive attitude. Benefits include a season pass, transport, meals and staff discounts.

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Are you fuelled by a passion for the outdoors? Is there something indescribable that draws you to the mountains? Let’s chat. Joining our crew is more than just working at a ski field - it’s a lifestyle, seasonal work is a rollercoaster but it’s one that creates lasting memories that you’ll talk about for a lifetime.

Our NZSki community has been growing since 1947 and continues to offer the best experience for our crew, locals, and guests alike. Everyone at Coronet Peak, The Remarkables and Mt Hutt cares for the mountains and shares a passion for snowsports and the surrounding regions. Our success is due to our awesome customer service, first-class facilities, majestic scenery, and wild terrain.


Proud winners of NZ's Best Ski Resort 10 years in a row, Mt Hutt Ski Area has vacancies in our Slope Safety Crew for the winter 2026 season......

As part of the Slope Safety Crew at Mt Hutt, your main responsibility will be educating guests on the snow code to ensure they ski and ride safely in key areas of the mountain. This includes the base area, learner zones, and slow zones. You will use your strong skiing or snowboarding skills to interact with guests, provide guidance on safe practices, and assist them when needed. You will also support indoor duties, such as ticketing and guest inquiries, as required.

Key Responsibilities

• Educate guests on the snow code and responsible behaviour on the slopes, focusing on the base area, learner zones, and slow zones
• Provide clear guidance to guests to help them ski and ride safely
• Assist guests with general inquiries and direct them to the appropriate resources if they have safety concerns or need help
• Refer safety concerns or incidents to the Ski Patrol team for proper handling
• Occasionally assist with checking lift passes outdoors and help guests at the lift stations
• Support indoor guest services duties, such as processing lift pass sales, rentals, and handling guest inquiries
• Report safety concerns or incidents promptly to the Ski Patrol team

About You

• Strong skiing or snowboarding ability (required for the role)
• Passion for educating guests on the snow code and ensuring a safe environment
• Previous experience in a snow sports or safety role is advantageous
• Comfortable working outdoors in varying alpine weather conditions
• Positive, approachable attitude with excellent communication skills
• Able to handle incidents calmly and efficiently on the slopes
• Flexible to assist with indoor duties, such as ticketing, rentals, and responding to guest inquiries
• Physically fit and capable of working in demanding outdoor conditions
• Team player with the ability to adapt to different tasks and roles

General Requirements for Guest Services Assistants

• A commitment to delivering excellent guest service and a passion for the snow sports industry
• Flexibility to assist with other departments such as Rentals, Food & Beverage, and Lifts as needed
• Willingness to work outdoors in all weather conditions and assist in other areas when required
• Physically fit and ready to spend time on your feet, both outdoors and indoors
• Strong team player who communicates effectively and approaches all tasks with a positive attitude


As Kaitiaki of the mountains we have an enduring commitment to our environment, people, and communities to ensure they benefit from our presence and as proud supporters of Winter Pride we’ve pledged to continue to provide a working environment that embraces and values diversity and inclusion.

Uniform for all roles is provided (just bring your own base layers)

A few other reasons to join our Coronet Peak, The Remarkables and Mt Hutt crew:
• 3 Peak winter season pass (Full Time crew)
• Discounted day passes at other ski areas
• Transport to/from mountains.
• Fantastic wellbeing support for all staff
• Nutritional hot crew meals each day (Discounted)
• Discounts at many local eateries, bars, breweries and retail outlets
• Discounts on mountain
• Regularly organised social activities off mountain
• Cool recognition programmes with prizes
• Earn and learn – free ski lessons (Full Time crew)