Head of Business Services & Innovation

JobsCloseBy Editorial Insights

Belron New Zealand is seeking a Head of Business Services and Innovation to lead the technology function, shaping a strategy that drives operational excellence and growth through enterprise architecture, core systems including Microsoft Dynamics 365, and a portfolio of change initiatives. You will govern delivery, ensure systems are secure and fit for purpose, and collaborate with ANZ and global teams while building a high performing NZ technology team. The role demands 7–10 years in senior technology leadership with proven strategy and transformation delivery, ERP/D365 expertise, governance, stakeholder influence, and a commercial mindset with agile delivery. To apply, tailor your CV to measurable outcomes, highlight leadership impact and business case wins, and show readiness to work onsite in Auckland.

The Opportunity

We are seeking an experienced Head of Business Services and Innovation to lead the technology function across Belron NZ. This role is responsible for developing and delivering a technology strategy aligned to business objectives, enabling operational excellence and supporting long term growth.

You will lead the technology road map, including enterprise architecture, core systems (such as Microsoft Dynamics 365 and ERP platforms), and a portfolio of change and transformation initiatives. You will ensure strong governance, effective project delivery and alignment with best-practise technology and operational standards.

Working closely with ANZ and global technology teams, you will ensure systems are fit for purpose, secure and delivering business value. You will also lead and develop the NZ technology team, building capability and driving a high-performance culture.

Location: Our Auckland Support Office (1 Carmont Place, Mount Wellington, Auckland 1060)

Hours: 40 hours per week

What we’re looking for

• 7 – 10 years experience in a senior technology leadership role
• Proven experience defining and delivering technology strategy and transformation programmes.
• Strong knowledge of ERP systems (Microsoft Dynamics 365 highly desirable).
• Experience leading enterprise architecture, governance and project portfolios.
• Strong stakeholder engagement and executive influencing skills.
• Proven ability to lead, coach and develop high-performing teams.
• Strong communication skills with the ability to simplify complex technical concepts.
• Commercially mined it was strong business case development skills.
• Agile mindset and experience in modern delivery environments.
• Energetic, strategic and results driven leadership style.

What we offer

• Global opportunities – As part of the Belron® group, you’ll have access to career pathways not just across New Zealand, but around the world.
• Career development – We’re committed to helping you grow, with ongoing training and development opportunities.
• Wellness that works – Enjoy a comprehensive wellness programme, including free day-to-day health cover through Southern Cross to help you stay healthy and keep costs down.
• Rewarding you – Access to a fantastic rewards programme.
• Birthday Leave – Paid day off on your birthday.
• Flexible working opportunities –Opportunity to work flexibly if mutually agreed
• Support for new parents – Receive 10 days of paid leave to attend appointments or spend quality time bonding with your new family.
• Give back to your community – Take a paid day each year to volunteer and make a difference in your local area.

About us – Belron New Zealand (Smith&Smith®, Laser® and Exceed)